Customer Service Store Manager

MELISSA SCHIDECKER/LOVE

*********@*******.*** 937-***-**** Richmond, IN 47374

Summary

Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.

• Skills

• Relationship selling

• Store growth planning

• Customer outreach

• Merchandising

• Building brand awareness

• Driving business growth

• Managing retail build outs

• Policy/program

development

• Performance improvements

• Cross-functional team

management

• Recruiting and hiring

• Sound judgment

• Employee development

• Creating store processes

• Profit and loss accountability

• Supervision and training

Cracker Barrell I Dayton,, OH

Retail Manager

11/2021 - 09/2022

Bonton/Elder Beerman I Dayton.

OH

Store Manager

10/2000 - 08/2018

• Customer Experience

• Training Associates

• Accountability

• Teach company expectations

• Merchandising

• Inventory

• Loss Prevention

• Improved sales & profits for 2021, reached $1

million for retail sales

• Deliver the Best Customer Experience

• Grow associate experience

• Vendor Relationships

• Hiring Associates

• Training Associates

• Sales

• Profit/Loss

• Merchandising

• Truck Procedures

Experience

Education and Training

Plantation High School I

Plantation, FL

High School Diploma

01/1983

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