System Administrator It Support

Randy N. Paray

******@*********.***

917-***-**** linkedin.com/in/randyparay/

EXPERIENCED TECHNOLOGY LEADER

IT Infrastructure and Solution Development

Accomplished information technology professional with extensive leadership experience in directing all IT operations across infrastructure, applications, and solution development. Proven track record of developing cutting-edge technical solutions in support of business pursuits and operations. History of acting as a change diplomat, driving highly-complex strategies to ensure business continuity and disaster recovery. Demonstrated ability to lead cross-functional collaborations with vendors, stakeholders, technical staff, and department managers.

AREAS OF EXPERTISE

IT Leadership Project Management Cloud Services Project Lifecycle Management Vendor/MSP Management Digital Transformation IT Security/IAM IT/Systems Support Solution Architecture and Delivery Budgeting and Cost Control Backup/Disaster Recovery Sourcing/Contract Management

Hardware/Software Procurement Team Training and Leadership HW/SW Installations and Deployments Risk Mitigation

CAREER HIGHLIGHTS

Planned and deliberated multiple system upgrades and installation projects as per established timelines. Migrating legacy operating system into Windows Environment, and relocation of IT systems and Users equipment.

Oversaw the planning, design, and implementation of a virtualized environment with disaster recovery solution.

Established and cultivated working partnerships and serve as a trusted advisor for a wide-variety of stakeholders, ranging from professional level to C-Level executives.

Planned, designed, and implemented an email and file archive system to ensure compliance and reduce storage requirements.

PROFESSIONAL EXPERIENCE

Brookfield Properties, New York, NY 6/2022 – 10/2022 Director, IoT Operational Technologies

Managed a complex operational technology that supports and maintain Brookfield Properties across NY region.

Managed a secure IoT environment that users, tenants and vendors utilized to conduct their day to day operations.

Project Management for ongoing high profile projects.

Oversaw and managed all IoT vendors/support.

Design and Implement a Cloud based Backup & and Disaster Recovery for in house Data Center and Cloud base systems.

Work with business stakeholders and property management to align business needs with Operational Technologies vision.

Oversaw/Managed a team of System Administrator, Helpdesk and Deskside Support. RAYMOND JAMES, New York, NY 3/2022 – 6/2022

Manager, IT Operations

Managed a 24X7 IT Operations Department Batch Processing and System Monitoring environment.

Management of BMC Batch Processing system and ServiceNow ensuring SLAs/Jobs are processing within the set Key Metrics.

Managed a team of 11 local Operators and 5 offshore support.

Review Operations and Implement Automation to improve processing.

Work with DBA/DevOps teams to review and fix jobs that affects SLAs and Processing.

Review daily system, jobs logs, reports and manage staff schedules.

Budgeting and Forecasting.

Develop, Create Policies and Procedures documentation.

Create daily processing recap report for Executive Management. MUFG UNIONBANK, New York, NY 5/2013 – 10/2021

Director, Information Technology

Managed and provide a reliable IT infrastructure for our Business lines across the US assuring our end users have the necessary systems/applications available 24x7. Develop, and Strategize newer technology to keep up with the industry including migrating to Cloud, SaaS, and IaaS

Provide High-level service support to C-Level management, IT Project Management, Facilities Management, and Argus Enterprise Software. Ensure facility is fully operational 24/7 without disruptions in service. Oversee REI contracts, subscriptions, and procurement of Hardware/Software.

Administer, upgrade, and perform Disaster Recovery testing for Argus Application while serving as Systems/Application Manager for Argus Enterprise Software; support application’s bank users and curb vendor support costs.

Streamlined procurement process by reducing external vendor licenses, eliminating unnecessary hardware, and changing contracts; saved over $250K within 3 years.

Design and apply solutions surpassing functional, operational, performance, and analytical requirements while minimizing technical risks in implementation. Conduct system analysis and finalize technical/functional project specifications.

Optimize the delivery of business services at the enterprise level to realize the integrated strategy

(business/technology).

Perform as key liaison amongst business lines and IT to render prompt IT support within Management, local and other REI groups; collaborate with the organization’s IT Management on IT Hardware/Communication installation and upgrade.

Provide oversight to IT related projects, Security Access Control and Facilities Management for the Business line, while also recommending the initiation of new projects, and optimizing existing Bank Hardware/Software/Data Communications/Applications. PB CAPITAL CORPORATION, New York, NY 4/1998 – 5/2013 Vice President, Head of Information Technologies and Facilities (4/98 – 5/2013) Governed key activities across IT Infrastructure, IT Security, IT Mainframe Operations, Market Data, and Facilities Management.

Administered Network/Active Directory, Microsoft Exchange Server, Blackberry Bes Server and Symantec Enterprise Vault/ Endpoint Controls. Upgraded, converted and transitioned legacy email systems to Microsoft Exchange.

Effectively and Securely managed a LAN/WAN environment with communication link to Head Office in Germany.

Managed a team including a IT Manager, Helpdesk, Operations, DBAs, System Analysts and Network/Security engineers.

Managed various Cloud services applications including Acronis Cyber Cloud Recovery, Argus Enterprise, Kaseya Passly, DropBox, Solarwinds Samange and Wrike.

Hardened/Secured Infrastructure environment using Varonis & Bindview software.

Led a Treasury Capital Markets Trader software upgrade project from initiation through to completion; negotiated and procured a more robust Trading application contract, subsequently saving $1M over a period of 3 years.

Reengineered Bank IT infrastructure and transitioned from a Netframe Mainframe to cost effective HP/Compaq Proliant Servers.

Reduced over $1M in Server Upgrades/Maintenance costs over a period of 5 years; virtualized the Bank Windows Servers converting 95% of Windows Servers utilizing VMware /EMC VNX.

Curbed communications and maintenance costs by 20% ($100K) for five consecutive years.

Developed and executed the Bank’s initial Disaster Recovery Plan.

Led the local application development function; evaluated production/performance post application implementation and executed necessary changes; invigorated system capabilities by recommending institution of additional features.

Entrusted with establishing a Data Center with new hardware and managing all IT related sourcing and vendor contracts.

Administered $5M in local IT budget, and synchronized IT processes with FFIEC guidelines and ITIL standards.

Enabled tracking of the Bank’s IT Hardware/Software and other assets by installing a Fix Asset and Inventory system.

Cleared all audits from External and Head Office examiners throughout the employment.

Banking/Finance knowledge of SDLC, GLBA, CFPB, NCUA, GPDR, SOX policies and guidelines.

ADDITIONAL RELEVANT EXPERIENCE

PB CAPITAL CORPORATION – Assistant Vice President

MTB BANK – Assistant Vice President, Systems Manager BANCA INTESA SANPAOLO –Lan Manager, IT Operations Supervisor / OS/400 Programmer, AS/400 Operations.

EDUCATION

Albert Merrill Technical Computer School, New York City, NY – Computer Operations, Programming Randy N. Paray ******@*********.*** Page 3

TRAINING AND CERTIFICATIONS

Microsoft Certified Engineer MSCE Blackberry Server/System Admin CompTIA A+ Certified S.W.I.F.T, Swift Alliance Access Installation and Administration CISCO CNE Training Microsoft Networking Essentials IPC Sun/SParc VMware/Veeam Trained Engineer

Varonis Specialist Symantec Enterprise Vault

Reuters IKON Bloomberg

Azure Amazon Webservices AWS

TOOLS AND TECHNOLOGIES

Software Microsoft Windows Server-2003-2019, Microsoft Windows 7/10/11, Microsoft Exchange 2003-2012, ServiceNow, Amazon AWS, Google Cloud, Splunk, O365, MS Office 2013-2019, Kaseya, Passly, Traverse, BitDefender, FortiEdr, Wrike, MS Visio/Project, Sharepoint, SWIFT Alliance; VMware, VSphere Replicator, Veeam, Varonis, NetIQ Suite, Bindview, Backup Exec System Recovery, Acronis, Symantec Enterprise Vault, VMware, Visions DoubleTake, IBM Cognos, Sage Software FAS, Bloomberg, Kondor, Reuters IKON, Open Text, Adobe DC Pro, Concur, Ariba, Intralinks, Co-Star, REIS, Argus Enterprise Languages SQL Query; AS/400 CL, RPG, Visual Basic, Cisco OS Databases SQL Server; DB400

Operating Platforms I-Series (AS400), Wintel Platforms, Unix, RISC, Cisco, ESX VMware, RedHat Additional Hardware IBM AS/400, IBM RISC Systems, HP / DELL / IBM Series Servers, EMC VNX Storage Systems 5X Series, HP Storage Array, SpectraLogic Tape Library, HPE Tape Library, Cisco PBX, Avaya PBX, Nortel PBX, Nice Recording System, Dictaphone Recording system

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