Support Professional Cdl A

ARIANA HARVEY

Joliet, IL ***** 815-***-**** ariana.harvey1@outlook,com

SUMMARY

Results driven Management professional with 4 years of experience in operations, production management, organizational development and team building with diverse industries. Strong in effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.

SKILLS

- State Regulations knowledge - Scheduling

- FMLA Knowledge. - Training Methods

- Documentation - Process Evaluation & Enhancement

- Teaching - Employee Coaching

- New Employee Training - Monitoring

- Team Development Strategies - Behavioral Health

EXPERIENCE

12/2019 to Current Direct Support Professional

Cornerstone Services Inc – Joliet, IL

• Tracked and reported clients’ progress based on observations and conversations.

• Facilitated best care by developing strong and trusting rapport with clients.

• Maintained clean and well-organized environment to promote client happiness and safety.

• Transported clients to doctor’s appointments and other related errands. 03/2016 to 03/2020. Manager of Operations (Shift Lead) Taco Bell – Joliet, IL

• Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.

• Kept activities moving smoothly by coordinating schedules and personnel.

• Managed daily operations, including supervising multiple team members across four locations.

EDUCATION AND TRAINING

10/2022. CDL A LICENSE

Expected in 12/2022 Associates of Arts: Business

Joliet Junior College – Joliet, IL

• Major in Accounting

• CPR Certification

• First Aid Certification

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