MCKINLEY A. SORIO

Blk * Lot ** Primerose, Phase * Bloomingdale Subdivision

Iponan, Cagayan de Oro City, 9000

Contact No: +927******* / +966*********

Email Address: adtf05@r.postjobfree.com

WhatsApp No: +927******* (Mckinley Sorio)

Skype ID: live:.cid.8a955e41aa986f39

Skype Name: Mckinley Sorio

OBJECTIVES

A highly organized, dedicated and motivated professional with excellent knowledge of automobiles with 6+ years of experience as both Auto – Mechanic and Service Advisor that offers a positive atmosphere to learn and acquire new abilities and knowledge that will enhance my field of expertise to bring my strong sense of dedication, motivation, and responsibility towards work ethics.

PERSONAL INFORMATION

Birthdate: June 30, 1992

Birth Place: Cagayan de Oro City

Civil Status: Single

Age: 30 years old

Citizenship: Filipino

Religion: Roman Catholic

Father’s Name: Marino Sorio

Mother’s Name: Salome A. Sorio

EDUCATIONAL BACKGROUND

Tertiary Level: Bachelor of Science in Auto – Mechanical Major in Automotive

University of Science and Technology in Sothern Philippines (USTP) formerly Mindanao University of Science and Technology (MUST) Osmeña St., Cagayan de Oro City

Secondary Level: Misamis Oriental General Comprehensive High School Don Apolinar Velez St., Cagayan de Oro City

JOB EXPERIENCE

Auto–Mechanic

Tajeer National Company (MG Cars)

Jeddah, Saudi Arabia

March 5, 2022, up to present

BRP Junior Service Advisor (Supervisor) / Auto–Mechanic Technician Fast Auto world Philippines Corporation (Mitsubishi Motors) Gusa Highway, Cagayan de Oro City, 9000

August 2019 – February 5, 2022

BRP Junior Service Advisor / Auto–Mechanic Technician ISUZU Philippine Corporation

Cebu Southern Motors Incorporated (ISUZU)

Lapasan, Cagayan de Oro City

August 2015 – July 2019

On-the-Job Training (Service Advisor / Auto Mechanic Technician) Hyundai Philippines

Gusa, Cagayan de Oro City

March 2013 – May 2013

On-the-Job Training (Senior Auto Mechanic Technician) Hyundai the Philippines

Gusa, Cagayan de Oro City, 9000

March 2012 – May 2012

Job Description: AUTO MECHANIC TECHNICIAN

As an auto mechanic technician, I am performing the following job responsibilities.

I Inspect vehicle engines and mechanical/electrical components to diagnose issues accurately

I Inspect vehicle computer and electronic systems to repair, maintain and upgrade

I conduct routine maintenance work such as replacing fluids, lubricating parts, etc. Aiming at vehicle functionality and longevity

I Schedule future maintenance sessions and advise motorists on good vehicle use

Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks)

Provide accurate estimates (cost, time, effort) for a repair or maintenance job

Keep logs of work and issues

Maintain equipment and tools in good condition

Job Description: SERVICE ADVISOR

As a Service Adviser, I am performing the following job responsibilities.

Greeting customers and directing them to available mechanics.

Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.

Using our products and services to sell or provide customers with in-depth information about available parts and service options.

Answering questions about service outcomes, scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.

Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.

Managing and overseeing the dealership's workflow and schedule.

Calling customers to advise them about service changes or car pick-up times.

Maintaining positive customer relationships to ensure repeat business.

Ensuring all details on services rendered and costs are related to customers and processing their payments.

Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Job Description: WARRANTY PROCESSOR

As a Warranty Processor, I am performing the following job responsibilities.

Directly in charge of all warranty concerns and claims of customers.

Put warranty tag in the warranty room for proper storage

Segregate the small to big warranty parts in the storage room

Deal directly with local suppliers with warranty claims

Process the warranty claims in the system

Preparation of technical reports

Assignment of labor codes and operation numbers to warranty repair orders

Administration of warranty parts identification, storage, and disposal

Preparation of warranty claims by distributor procedures

Documentation of vehicle quality improvements

Preparation of weekly and monthly warranty report SKILLS

Diagnosed, repaired/installed to specifications: repair tires, suspension systems, engine fluid levels, and vehicle preventative maintenance.

Replace engines, transmissions, brakes, cooling systems, electrical systems, steering, and suspension systems.

Diagnosed vehicles and performed the suggested or required service, including brake, steering, AC, and suspension systems.

Repair, overhaul, or adjust automobile brake systems and change spark plugs, fuel filters, and air filters.

Serviced customer automobiles with oil and air filters, rotating tires, and refilling engine fluids.

Diagnose electrical and mechanical problems, Repair and Service automobiles

Conducted examinations of vehicles to troubleshoot mechanical malfunctions and to determine the extent of potential damage.

Performed diagnostic procedures with automotive diagnostics computer software to troubleshoot specific diagnostic computer codes.

Perform engine performance repair and components replacement, transmission repair and replacement, and electrical systems repair.

Troubleshoot and repair any problems found with engine performance, transmission, electrical, suspension, brakes, and fluid changes

Diagnosed and repaired brake systems for preventative maintenance.

Repaired and overhauled brake systems in automobiles.

Performed minor and major repairs and services on engines, transmissions, suspension and steering, brake systems, and electrical systems.

Adjust and repair car parts (all types including clutches, differentials, controls, boosters, and brake systems)

Perform tune-ups on vehicles Overhauls, repairs, and/or replaces other vehicle parts such as parts on steering and brake systems.

Performed extensive diagnosis and repair of automotive electrical systems including starting, charging, ignition, and electronic body control systems.

Provided general services for vehicle maintenance and repair, such as oil changes, tire rotation, and replacement, and vehicle repair.

Prepare diagnosis and communicate repair estimates to service advisors and customers.

Diagnosed, adjusted, and repaired automotive mechanical systems using a variety of diagnostic tools and computer databases.

TOOLS/MATERIALS/EQUIPMENT/MACHINE USED:

Wrench set

Air compressor

Car Jack and jack stand

Wheel chocks

Mechanic stethoscope

Digital Multimeter

Code reader/scan tool

Oil drain and oil caddy

Battery charger and jumper

Engine hoist

Brake lathe

Strut compressor

Transmission on jack

Oil drain and oil caddy

Battery charger and jumper

Engine hoist

Brake lathe

Strut compressor

Breaker Bar

Plier (slip–joint, tongue and groove, needle nose, locking/vise grips)

Hammer (dead – blow)

Impact Wrench

Oil filter wrench

Punches and chisels

Screwdriver

Ratchet and socket

Tire pressure gauge

Torque wrench

TRAINING AND SEMINARS

Mitsubishi Service Advisor Advance

Training Fast Autoworld Philippines

Corporation Mandaue City, Cebu, Philippines

September 17 – 20, 2019

Isuzu Service Advisor Advance Training

(2) ISUZU Philippine Corporation

114 Technology Avenue Laguna Technopark

Binan Laguna, Philippines 4024

November 5 – 10, 2018

Isuzu Service Advisor Advance Training

(1) ISUZU Philippine Corporation

114 Technology Avenue Laguna Technopark

Binan Laguna, Philippines 4024

September 1 – 5, 2017

Isuzu Service Technician Education Program ISTEP Level 2 Module 1- 3

ISUZU Philippine Corporation

Lapasan, Cagayan de Oro City

May 3 - 5, 2017

Isuzu Service Technician Education Program ISTEP Level 1 Module 1- 4

ISUZU Philippine Corporation

Lapasan, Cagayan de Oro City

March 6 – 10, 2017

Customer Satisfaction Index

ISUZU Philippine Corporation

114 Technology Avenue Laguna Technopark

Binan Laguna, Philippines 4024

May 9 – 14, 2015

AWARDS RECEIVED

Estimator of the Year (BRP)

ISUZU Philippine Corporation

Cebu Southern Motors Incorporated (ISUZU)

Lapasan, Cagayan de Oro City, 9000

December 2018

Service Advisor of the Year (GM)

ISUZU Philippine Corporation

Cebu Southern Motors Incorporated (ISUZU)

Lapasan, Cagayan de Oro City, 9000

December 2017

REFERENCES

James Orcajo

Service Manager

Mitsubishi Motors

+639*********

Jun Resan Nub

Trainor’s

Technician

Supervisor

Isuzu Philippine Corporation

+639*********

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Applicant

MCKINLEY A. SORIO

Contact this candidate