Customer Service District Manager

**** **** **** ***** **** A West Carrollton, Ohio – 937-***-**** - **************@******.***

Courtney Brown

Objective Seeking a position in retail management with a company I can grow with. Experience July 2018-Present Bargain Hunt

Cincinnati, Ohio/

Miamisburg, Ohio

Team Leader

Merchandise product off of the truck to increase sales

Facilitated in training new employees and Team Leads

Track Sales and employee hours

Provided excellent customer service and resolved customer issues.

Open and close the store as the acting manager and send all reports to the district manager from the day

October 2012- July

2018 Toys R Us Inc

Beavercreek/

Miamisburg, Ohio

Key Carrying Department Supervisor

Merchandised product in specific departments in order to increase sales through strategic product placement.

Responsible for counting registers and preparing deposits to go to the bank

Provided excellent customer service and resolved customer issues

Facilitated in training new team members

October 2011-

October 2012

Walker Chrysler Jeep Dodge

Ram Centerville, Ohio

Accounts Receivable

Created and processed billing invoices for parts and service departments

Answered and directed customer calls

Accepted and entered payments into computer system October 2009-

January 2010 Toys R Us Express Miamisburg, Ohio

Team Lead

Hired and terminated employees to staff the store

Ensured all trucks were processed and proper merchandising standards were followed.

Ordered and maintained supply inventory

Worked closely with supporting store to fully manage and run pop-up store

Education November 2011 Miami Jacobs Career College Springboro, Ohio Associates Degree in Business Office Management

Dean’s List August 2008-August 2010 President’s List August 2008-October 2008

Contact this candidate