Customer Service Representative
Resume:
Robert Preston
Federal heights, Co. 80031
******.*********@*****.***
Objective
To obtain a Customer Service position that will utilize my experience so that I may obtain my goals in life and further my career.
Professional summary
Experienced and goal oriented with a track record of consistently meeting and exceeding established goals and objectives. As an ex Marine, I am no stranger to hard work. Skilled in building long term relationships within all levels of the customer driven industry. Achieved significant results in promoting organizational growth within the establishment of employment. All of this coupled with advanced leadership training as well as superior communication skills that would make me an exemplary candidate for your firm.
Education
Art institute of Colorado
Two years of study toward a degree in promotions and marketing with a focus in business management. Community College of Denver. Working toward a degree in promotions and marketing. As Well as two years working toward a minor in Business management at the Community college of Denver.
Professional experience and achievements
2020-Current Uhaul
Assistant Manager Denver, CO.
*Dispatching and recieving Uhaul equipment such as Trucks, trailers, Uboxes and ect.
*Renting and assigning storage Units to customers.
*Driveing forklift.
*Placeing, Cataloguing and storing uboxes in a warehouse atmosphere.
*Providing instruction to fello employees.
*Checking in and sanitizing trucks apon return.
*Ensuring and enforcing safety policy.
*Driving sales to help meet profit goals.
*Opening and closing the store
2020-2020 Firestone complere auto care
Customer service Representative Denver, CO.
*Customer vehicle intake.
*Ansering phones.
*Providing customers with a number of repair options.
*Helpin customers maitain the safety of their vehicles.
*Driving from store to store to pcik up and deviver tires as well as transfer
auto parts from on store location to another.
2019-2020 Instacart Denver, CO.
Instacart Personal Shopper
* Navigating to numerous grocery stores to shop for and retrieve customers order.
*Communicating with customers when certain items ar out of stock.
*Making the Best replacements in liu of out of stock items.
*Striving to always choose the best quality items for the customers enjoyment.
*Navigation to customers location while striving to deliver the best customer service
possible.
2016-2019 Postmates Denver, CO.
Delivery Driver
*Navigating to and from pick up location at numerous venues.
*Communicating with customers, giving more details about Delivery EtA.
*Navigating to customers location, Making sure that their order arives
In a timely and couteous manner.
2014-2016 Mosaic Denver, CO.
Brand ambassador
*Training customers on the finer selling points for Onkyo brand stereos.
*Talking to customers and getting them excited about the Onkyo Brand.
*helping to sell Onkyo brand receivers.
*Helping to increase sales of Onkyo brand receivers.
*Working with BestBuy Sales Associates to achieve sales goals.
*Distributing Samples for an all natural sports drink y the name of Aspire.
*On Site event Marketing.
2014-2014 Tricked out accessories Broomfield, Co.
Manager
*Displaying exemplary customer service
* working with and training employees.
* Doing inventory orders every Monday
* Making employee schedules
* Driving sales and coming up with new merchandising ideas.
* Coming up without side of the box ideas to get customers in the door
* Purchasing all store supplies.
* Communicating ideas and policies with corporate and relaying said ideas and
Policies to store employees.
2013-2014 M2w Inc. Denver, Co.
Team Leader/ Brand ambassador
*Supervising Groups of around four people.
*Distributing flyers and other information pertaining to metro pcs.
*Demonstrating potential phones to Metro Pcs customers.
*Explaining benefits and features of phones to customers.
2013-2013 Whole foods market Denver, Co.
Front end, customer service
*Managing and organizing cash till.
*Ringing up customer merchandise.
*money handling
*learning Produce plu's
*post shift clean up.
2012-2013 Headphone store Centennial, CO.
Manager\Key Holder
*Opening and closing kiosk.
*Visual merchandising.
*Providing exemplary headphone solutions to customers.
*Consistently meeting and exceeding sales goals.
*Consistently lead as top sales partner.
201*-****-**/7 Intouch Centennial, CO.
Netflix Customer service representative/Tier 2 floor support supervisor
*Provided exemplary support to Netflix customers.
*Troubleshooting technical issues with streaming service.
*Supervised and provided floor support for other Netflix customer
service representatives.
2010-2010 Comedy works Denver, CO.
Team leader in charge of promotions
*Supervised a group of ten or more people.
*Wrote out team schedules
*Scheduled which nights we would be in certain bars and establishments.
*Conversed with close to a hundred potential clients a night.
*Generated customer leads.
2007-2010 The Hype agency Denver, CO.
Brand Ambassador/Manager
*Served as an ambassador promoting the interest of numerous companies while
representing The Hype agency.
*Served as a Manager, Managing certain team members for a couple promotion
while working for the hype agency.
*Communicated back and forth with managers and other team members to the most
effective ways to represent The Hype agency during numerous promotion events
2009-2009 J fly entertainment Denver, CO.
Flyer Distributions representative
*distributed flyers for events to all of the campuses in and around the Denver
metro area.
*Spoke with students and informed them of present events as well as upcoming
events happening at the venue we were promoting.
2008-2009 Media Nation Denver, CO.
Bicycling human directional
*Navigated a mobile sign around the cherry creek area shopping centers.
*Generated leads for the company.
*Kept and maintained bicycle and banner upkeep.
2007-2008 Gallery Xzanthia Denver, CO.
Promotions representative.
*Helped collaborate and schedule events.
*Flyer distributions
*Web based Promotions
*Event Security
2006-2007 Matrix Fitness and spa Denver, CO.
Flyer distribution and front desk
*Answered multiple phone lines.
*Checked guests in and out of the spa.
*Scheduled personal training sessions.
* Collected Payments.
2006-2006 Safeway
Night stock person Denver, CO.
*Receiving an unpacking merchandise from the loading dock.
*Organizing merchandise on U-boats.
*Restocking shelved merchandise.
*Facing merchandise at the end of shift
2005-2006 Comedy works Denver, CO.
Team leader in charge of promotions
*Supervised a group of ten or more people.
*Wrote out team schedules
*Scheduled which nights we would be in certain bars and establishments.
*Conversed with close to a hundred potential clients a night.
*Generated customer leads.
Personal references
*Available on request
Contact this candidate