Ayandeji

Qudus

Ayanseyi

Information

Technology Specialist

Contact

Address

Lagos, Nigeria 23401

Phone

+234**********

E-mail

adtep8@r.postjobfree.com

Skills

End-user support

Very Good

LAN protocols

Excellent

Software updates

Very Good

Hardware installations

Excellent

Excellent interpersonal skills

Excellent

Device configuration

Very Good

Problem-solving skills

Excellent

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Work History

2020-09 -

Current

Technical Support Engineer (Dynamics

365 Business Central)

Tek Experts, Lagos

• Served as primary point of contact for support

relating to owned solutions and products.

• Analyzed issues to identify troubleshooting

methods needed for quick remediation.

• Worked directly with clients in rollout and post- rollout stages to train and support new

applications and systems.

• Communicated with stakeholders to share critical technical information and deliver project

updates.

• Updated and maintained current customer

support database.

2018-05 -

2020-09

Computer Systems Administrator

BrandRegimen sfs Limited, Lagos

• Identified copious staff skills advancement

opportunities across all company departments.

• Deployed antivirus and security solutions

throughout entire system network.

• Created patches and solutions to fix bugs in

existing applications.

• Provided comprehensive training to internal and

off-site users to optimize systems maintenance

and resolve recurring issues.

• Operated as project manager for IT adjacent

projects, providing solutions to staff on case-by- case basis.

2017-02 -

2017-12

Computer teacher

JNI Secondary School, Kogi

• Trained and developed students' skills in word-

processing, spreadsheet and database

programs.

Network administration

Excellent

Advanced computer

proficiency

Excellent

• Tested and evaluated student progress to

determine effectiveness and impact of teaching

methods, materials and projects.

• Invigilated and graded projects, quizzes and

examinations.

• Used lectures, demonstrations and discussions to instruct students individually and in small groups.

• Maintained orderly classroom stocked with

appropriate supplies.

2014-05 -

2014-08

ICT Support Assistant

Nigerian Breweries PLC, Lagos

• Shadowed personnel to learn appropriate

methods for solving customer issues and

troubleshooting technical problems.

• Maintained inventory records and

documentation for equipment in database.

• Determined and resolved printer and networked

copier outages.

• Worked with vendors to resolve problems with

services, equipment, or inventory.

• Analyzed current information and helped

develop plans to address needs.

Education

2012-09 -

2016-09

Bachelor of Science: Computer Science

Babcock University - Ogun State, Nigeria

Certifications

2021-08 Dynamics 365 Business Central Functional

Consultant Associate (MB-800), Microsoft

2021-01 Microsoft Dynamics 365 Fundamentals (MB-901), Microsoft

2020-09 Aviatrix certified Engineer, Multicloud Network Associate

2020-04

Google cloud Platform Fundamentals, Core

Infrastructure.

Interests

Programming

Video Games

Surfing the internet

.

Contact this candidate