Front Desk Customer Service
Resume:
Nicoye Bergeron
Slidell, La. 70458
*************@*****.***
Truck driver for 15 years
Certified Freight Broker
Accounting Skills
Process vendor bills/payments, invoice customers, receive customer payments, collection on aged A/R
Prepare deposits, maintain petty cash drawer, reconcile bank and credit card statements,
Credit Analyst – extending credit to customers and prepare sales tax
Process payroll and provides human resources / benefits administration for up to 500 employees
Skilled in the utilization of Triton, QuickBooks Pro, Timberline, J.D. Edwards, and Oracle Accounting Software
Complies with federal, state, and local legal requirements by studying requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management and customers on as needed basis
Knowledge of W-9 and 1099 reporting
Expert in the use of database, spreadsheet, and word-processing software to prepare various versions of complex statistical and written summary reports for different levels of management
Proficient at analyzing causes of variances between actual and budgeted income and expenses, and recommending actions to perform
Other Clerical Skills
Excellent computer skills, including MS Word, Excel, MS Access, Framemaker, Southware, E.D.I., and PowerPoint
Set up travel arrangements and Check Requisitions
Superior organizational skills, kept files and work area organized. Maintains a comprehensive library of reference and historical data
Strong detail, organizational, multi-tasking, communication/phone skills, and an experienced dispatcher
Ability to problem solve, manage assigned projects and work independently, or as a team player
Strong customer service, written, oral communication skills, positive attitude with high energy level
Experience
IV Waste New Orleans, Louisiana
Dispatcher 01/2022 to Present
IHT Staffing Myrtle Beach, South Carolina
Accounting / Administrative 09/2011 to 06/2015
Kelly Services - Seasonal Myrtle Beach, South Carolina
Accounting / Administrative 10/2010 to 09/2011
Prefect Fit - Seasonal Myrtle Beach, South Carolina
Greeter / Sales 09/2009 to 10/2010
Marriott Oceanwatch Villas Myrtle Beach, South Carolina
Front Desk Agent – Seasonal 04/2009 to 8/2009
Department of Social Services Myrtle Beach, South Carolina
Work Experience Program – Volunteered 03/2009 to 04/2009
Manpower Staffing Agency Hickory, North Carolina
Bookkeeper & Accounting/Finance 07/2006 to 03/2009
Elite Truck Driver, Warehousemen, and Laborers Staffing New Orleans, Louisiana
Bookkeeper/Accountant 06/2004 to 08/2005 Hurricane Katrina
Education
Delgado Community College New Orleans, Louisiana
Freight Broker/Agent 04/2021 to 10/2021
University of New Orleans New Orleans, Louisiana
Computer Technology / Accounting 1983 to 1995
Academy of the Holy Angels High School Diploma
1979 to 1983
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