Grocery Manager Customer Service

LADON SINGLETON

*** **** ** **, ***. ****, ATLANTA, GA, 30363-1033, US • 678-***-**** • ******************@*****.*** Team player...

To increase productivity and meet company goals, improve team member service standards and performance. With 20 years of experience planning, leading, and improving workspaceorganization, I am an enthusiastic leader. Employee scheduling

Employee reviews

Supply level management

Customer service and assistance

Coaching and mentoring

High School - 1995

Lovejoy High School - Hampton, GA

Grocery Manager - December, 2018 to March, 2022

Publix Super Market at Piedmont - Atlanta, GA

Improved communication between patrons and team members to cultivate an upbeat, team-oriented culture. Completed key tasks to promote an inviting grocery store appearance, such as stocking shelves and endcaps properly and effectively. Assistant Store Manager - June, 2011 to December, 2018 Publix Super Market at Paradise Shoppes of Prominence Point - Canton, GA When the store manager is not present, I am in charge. Recommendation

Organized training and development for staff by conducting performance reviews. Grocery Manager - September, 2007 to June, 2011

Publix Super Market at Wilshire Pavillion - Peachtree City, GA Completed key tasks to promote an inviting grocery store appearance, such as stocking shelves and endcaps properly and effectively. Increased grocery sales with my superior merchandising skills and knowledge of how to implement effective promotions. Assistant Grocery Manager - July, 2005 to September, 2006 Publix Super Market at Fayette Pavilion - Fayetteville, GA Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences. Was in charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals. Individual employees were assigned jobs based on their previous training, current abilities, and general knowledge. Grocery Team Leader - November, 2002 to July, 2005 Publix Super Market at Fayette Pavilion - Fayetteville, GA Taught my team members how to use effective strategies to meet operational and sales goals. Taught employees how to deal with difficult customers and difficult situations. Assisted customers in locating and selecting merchandise in any store department. Professional Summary

Skills

Education

Work History

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