Assistant Manager Customer Service

SAUNDRA SMOTHERS

Milwaukee, WI *****

**********@*****.*** 414-***-****

PROFESSIONAL SUMMARY

Dependable, well-organized housekeeping superior and customer service specialist with 8+ years experience who excels at managing employee benefits & compliance, employee hiring & onboarding and organization. Known for being a professional team player who is committed to delivering high quality

EDUCATION

Messmer High School Milwaukee, WI

· Graduation: May 2001

· GPA: 3.877

KNOWLEDGE, QUALIFICATIONS & SKILLS

·Patient and caregive education

·Obtain medical information

·Call in prescribed medications for refill

·Daily eating chart for clients/patients

·Schedule doctor visits for check ups and physicals

PROFESSIONAL EXPERIENCE

Taco Bell Germantown, WI

· March 2008- Present

Highlander Home Health Care Milwaukee, WI

· November 2012- April 2020

Assistant Manager

· Train prospective managers, Coach team members

· Hire new employees, scheduling, truck orders

· Greet customers, take and make orders

Personal Care Worker

· Prepare and administer medications as directed by physician

· Housekeeping

· Assist with hygiene

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