May Lobelia Maranan

+639********* adtegt@r.postjobfree.com

*****, ********, *** *****, ****** 4030

Personal Data

Birth Date: May 18, 1985

Birthplace: Florida Blanca, Pampanga

Civil Status: Married

Citizenship: Filipino

Languages: Tagalog and English

Skills and Abilities

Soft Skills – Active Listening, Attention to Detail, Honestly, Communication, Flexibility, Reliability, Cleaning, Hardworking, Caring, Trustworthy, Innovation, Self-Control and friendly Hard Skills - Computer Literate (Microsoft Word, Microsoft Excel, Hardware and software) Work History

Housekeeping Supervisor/ Head Janitress – February 2010 – February 2013 (sat., Sun., Mon.) King Faisal Specialist Hospital and Research Centre (CPMC) - Jeddah Saudi Arabia Hotline Attendant - February 2010 – February 2013 (Tue., Wed., Thu.) King Specialist Hospital and Research Centre (CPMC) – Jeddah Saudi Arabia Production Operator – June 2004 – February 2010

FUJITSU, TAKATA, MATEX, IBIDEN – Philippines

Duties and Responsibilities

- Housekeeping Supervisor/ Head Janitress

• Train housekeepers on cleaning and maintenance tasks

• Oversee staff on a daily basis

• Check rooms and common areas, including stairways and lounge areas, for cleanliness

• Schedule shifts and arrange for replacements in cases of absence

• Establish and educate staff on cleanliness, tidiness and hygiene standards

• Motivate team members and resolve any issues that occur on the job

• Respond to customer complaints and special requests

• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves

• Participate in large cleaning projects as required

• Ensure compliance with safety and sanitation policies in all areas

- Hotline Attendant

• Politely answer inbound calls and respond to customer inquiries in a timely manner

• Generate customer interest in the company’s products or services

• Provide personalized customer service by responding to the needs of customers

• Document and report on customer feedback to improve the customer experience

• Manage and update customer databases with notes for each customer

- Production Operator

• Testing of set top boxes (cable boxes), following step by step process to determine functional product

• Adhere to lean manufacturing principles

• Review specifications to determine machining sequence and dimensions of finished work piece

• Attach fixture to machine- positions and secure work piece in fixture according to setup instructions

• Select and install proper tooling

• Perform a variety of inspection and gauging operations to insure maintenance of quality standards and specifications, and record readings as necessary in inspection software

• Measure work piece for conformance to specifications, and record readings as necessary

• Keep Chemical Process area clean and organized per company Ultraclean/6S requirements

• Perform other duties as assigned by the Processing Supervisor or trainer

• Promote a safe and healthy work environment by following all Company safety policies and procedures

Education

NCII TESDA Bread and Pastry (TRACE College)

November 2021- December 2021

"Unit Earner" Bachelor of Science in Secondary Education

(Laguna College Business and Arts)

August 2018 - June 2019 (graduated)

Bachelor of Science in Computer Engineering

(Laguna College Business and Arts)

June 2013 - June 2018 (graduated)

Bachelor of Science Commerce Major in Management

(Laguna College Business and Arts)

June 2002 –March 2003

TESDA Certificate

Bread and Pastry NCII – January 27, 2022

Providing Guest Room Services – October 23, 2022

Providing Housekeeping Services – October 15, 2022 Smart Android Mobile Apps Development for Beginner- December 16, 2021 Introduction to Food Processing – December 16, 2021 Preparing Cakes – December 16, 2021

Other Training Certificate

Explore, Develop, innovate: Be part of our Growing Numbers! – March 16, 2018 Start- Up and Hackaton: IT’s Challenges – October 2, 2017 Adobe Animate - September !0, 2017

Technopreneurship – September 10, 2017

A new Mind for Modern Age – October 5, 2014

Training and Education Program for Microfiber System – July 28, 2010 Hospital Housekeeping – Aprill 20, 2011

References

Richard Mangay - +639*********, Laguna State Polytechnic University - Sta. Cruz -Professor Elvie Mercado - Laguna College Business and Arts- School Dean Enrico Jocson – Department of Education – Professor May Lobelia Maranan

I hereby certify that the above-mentioned information is true and correct to the best of my knowledge and belie

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