May Lobelia Maranan
+639********* *********@*****.***
*****, ********, *** *****, ****** 4030
Personal Data
Birth Date: May 18, 1985
Birthplace: Florida Blanca, Pampanga
Civil Status: Married
Citizenship: Filipino
Languages: Tagalog and English
Skills and Abilities
Soft Skills – Active Listening, Attention to Detail, Honestly, Communication, Flexibility, Reliability, Cleaning, Hardworking, Caring, Trustworthy, Innovation, Self-Control and friendly Hard Skills - Computer Literate (Microsoft Word, Microsoft Excel, Hardware and software) Work History
Housekeeping Supervisor/ Head Janitress – February 2010 – February 2013 (sat., Sun., Mon.) King Faisal Specialist Hospital and Research Centre (CPMC) - Jeddah Saudi Arabia Hotline Attendant - February 2010 – February 2013 (Tue., Wed., Thu.) King Specialist Hospital and Research Centre (CPMC) – Jeddah Saudi Arabia Production Operator – June 2004 – February 2010
FUJITSU, TAKATA, MATEX, IBIDEN – Philippines
Duties and Responsibilities
- Housekeeping Supervisor/ Head Janitress
• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas
- Hotline Attendant
• Politely answer inbound calls and respond to customer inquiries in a timely manner
• Generate customer interest in the company’s products or services
• Provide personalized customer service by responding to the needs of customers
• Document and report on customer feedback to improve the customer experience
• Manage and update customer databases with notes for each customer
- Production Operator
• Testing of set top boxes (cable boxes), following step by step process to determine functional product
• Adhere to lean manufacturing principles
• Review specifications to determine machining sequence and dimensions of finished work piece
• Attach fixture to machine- positions and secure work piece in fixture according to setup instructions
• Select and install proper tooling
• Perform a variety of inspection and gauging operations to insure maintenance of quality standards and specifications, and record readings as necessary in inspection software
• Measure work piece for conformance to specifications, and record readings as necessary
• Keep Chemical Process area clean and organized per company Ultraclean/6S requirements
• Perform other duties as assigned by the Processing Supervisor or trainer
• Promote a safe and healthy work environment by following all Company safety policies and procedures
Education
NCII TESDA Bread and Pastry (TRACE College)
November 2021- December 2021
"Unit Earner" Bachelor of Science in Secondary Education
(Laguna College Business and Arts)
August 2018 - June 2019 (graduated)
Bachelor of Science in Computer Engineering
(Laguna College Business and Arts)
June 2013 - June 2018 (graduated)
Bachelor of Science Commerce Major in Management
(Laguna College Business and Arts)
June 2002 –March 2003
TESDA Certificate
Bread and Pastry NCII – January 27, 2022
Providing Guest Room Services – October 23, 2022
Providing Housekeeping Services – October 15, 2022 Smart Android Mobile Apps Development for Beginner- December 16, 2021 Introduction to Food Processing – December 16, 2021 Preparing Cakes – December 16, 2021
Other Training Certificate
Explore, Develop, innovate: Be part of our Growing Numbers! – March 16, 2018 Start- Up and Hackaton: IT’s Challenges – October 2, 2017 Adobe Animate - September !0, 2017
Technopreneurship – September 10, 2017
A new Mind for Modern Age – October 5, 2014
Training and Education Program for Microfiber System – July 28, 2010 Hospital Housekeeping – Aprill 20, 2011
References
Richard Mangay - +639*********, Laguna State Polytechnic University - Sta. Cruz -Professor Elvie Mercado - Laguna College Business and Arts- School Dean Enrico Jocson – Department of Education – Professor May Lobelia Maranan
I hereby certify that the above-mentioned information is true and correct to the best of my knowledge and belie