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Office Assistant Management Specialist

Location:
Olympia, WA
Posted:
November 07, 2022

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Resume:

Cheryl Torres

**** ******** ****** *.*.

Olympia, WA 98501

Cellphone: 360-***-****

Email: adtefn@r.postjobfree.com

EDUCATION

**** - **** ******* ********** ********** - Steilacoom, WA

BA Law & Justice/Paralegal, Minor in Psychology

1998 - 2000 Pierce College-Steilacoom, WA

AAS - Criminal Justice

1998 - 2003 Pierce College - Steilacoom, WA

AAS - Arts and Science

EXPERIENCE

07/18 to present Retired from the State of Washington.

11/15 - 07/18 DOC/Cedar Creek Corrections Center, Littlerock, WA – Office Assistant Senior. I am responsible

for screening Jpay, outgoing and incoming emails. I approve or deny them per safety and

security guidelines set by Jpay and DOC Policy 450.100 Mail for Offenders and releasing

reviewed emails at the end of each work shift. I am backup support for the mailroom; I scan

incoming and outgoing Offender mail for unauthorized communication, intelligence information,

and/or contraband which requires a thorough knowledge of DOC Policy. I am responsible for

Archive Retention – I ensure archive room and database are complete and up to date at all times.

In the absence of the Secretary Supervisor, I directly support the Superintendent with mid-level

clerical duties, answering phones and forwarding incoming calls to appropriate staff.

01/11 – 03/15 DOC/Out of State Unit, Waterbury, VT. I had 130 offenders on my caseload who are

housed in Kentucky. I was responsible to keep my headcount up to date and record

checks on all offenders. This includes, but not limited to updating the MPL code, to verify if the offender

is a listed or non-listed offender, and current custody level is accurate. Make certain that the

offenders

minimum, maximum and projected release dates are correct. I am responsible for Parole Board

reports and attending the Parole Board if necessary, case staffing reports, RSN, all program

requirements and sex offender registry notification. I work closely with Victim Services to ensure

the safety of the victim and community. Due to the fact the offenders are housed out of state we

receive numerous requests from the families and friends regarding their welfare. There is

currently four (4) of us that travel out of state, which requires a person to travel to Kentucky every

six (6) weeks.

07/08 – 01/11 Central Vermont Council on Aging – Case Manager. I represented the Seniors and Disabled. Our

mission is to help seniors/disabled to stay in their homes and support their independence, self choice, and security for all. I ensure they are receiving the benefits of various programs the

state has to offer. I update all their yearly forms to include Medicare Part D prescription drug

programs, fuel assistance, 3squaresvt, and Medicaid.

03/08 - 06/04 DOC/Washington Corrections Center, Shelton, WA - Classification Counselor 3

Responsible for the initial classification of offenders that arrives to the Washington Corrections

Center. After the central file material research, including OBTS, DISCS, and SCOMIS. I

completed the Initial Custody Designation score, and built transfer orders within the appropriate

custody range. I conducted the intake process with the offender(s), designed a current criminal

history summary, and updated all significant OBTS screens. If applicable, I conducted a LSI-R

and RMI. Sent out a End of Sentence Review (ESR) or a Community Release Referral (CRR).

06/04 - 01/04 DOC/McNeil Island Corrections Center, Steilacoom, WA - Correctional Counselor 3

Managed a unique caseload of offenders on Intensive Management Status. Assist in Facility Risk

Management Teams to discuss the offenders 30- or 180-day review. Worked closely with the

facilities Risk Management Specialist (RMS) to transition high risk offenders back into the

community. Consulted with our unit’s Psychologist for continued mental health wellness

of the offenders. Supervised one (1) Office Assistant Senior and one (1) Correctional Counselor

2. Assumed duties of the Correctional Unit Supervisor in his/her absence.

01/04 - 03/03 DOC/Washington Corrections Center, Shelton, WA - Classification Counselor 3

Responsible for the initial classification of offenders that arrive to the Washington Corrections

Center. After the central file material research, including OBTS, DISCS, and SCOMIS. I

completed the Initial Custody Designation score and built transfer orders within the appropriate

custody range. I conducted the intake process with the offender(s), put together a criminal

history summary and updated all significant OBTS screens. If applicable, I conducted a LSI-R

and RMI. Sent out a End of Sentence Review (ESR) or a Community Release Referral (CRR).

03/03 - 10/01 DOC/McNeil Island Corrections Center, Steilacoom, WA - Correctional Unit Supervisor

Management and supervision of fourteen living unit staff, which included one Correctional

Counselor 3, two Correctional Counselor 2, one Office Assistant Senior, one Unit Sergeant and

nine Correctional Officers; to include 256 offenders and the operation of my living unit in an adult

male correctional facility. Ensured the safety of the public, staff, and offenders through proper

interpretation and implementation of policies and procedures. Training staff and offenders;

answering grievances involving staff and/or offender; performed investigations into staff

misconduct, which could include an Employee Conduct Reports; prepared appropriate responses

for the Superintendent’s signature. This position was responsible for

decisions regarding classification of offenders to both promote and demote custody for transfer to

a more or less secure facility. Most importantly, the implementation of the Offender Accountability

Act and meeting the goals set forth by our Department. I ensured that the offender’s release

plans were up to date; conducted Facility Risk Management Meetings and worked closely with

our facilities Risk Management Specialist.

10/01 - 01/01 DOC/McNeil Island Corrections Center, Steilacoom, WA - Classification Counselor 3

Managed a 90+ caseload of adult male offenders; participated in Facility Risk Management

meetings with offenders; worked closely with our facilities Risk Management Specialist to

successfully transition a high-risk offender back into the community. Supervised two Correctional

Counselor 2’s. Assumed duties of Correctional Unit Supervisor in his/her absence.

01/01 - 06/99 DOC/Washington Corrections Center for Women, Gig Harbor, WA - Classification Counselor 3

Managed a special caseload of Mentally Ill Offenders housed in the facilities Treatment and

Evaluation Center (TEC) Unit. Work closely with mental health staff regarding the transition of the

offender, to include, triage, 6002 project, and Regional Service Network (RSN) packets. Made

recommendations in accordance with offenders’ needs, assuring the safety of the public as well

as, the offender. MRT Facilitator and conducted groups twice weekly.

06/99 - 05/98 DOC/Larch Corrections Center, Yacolt, WA - Classification Counselor 2

Managed a 60 caseload of adult male offenders in a minimum-security institution. Prepared

written reports and made recommendations regarding offender treatment, training and programs.

Provided individual and ongoing counseling, developed release plans, community placement

referrals. MRT facilitator.

05/98 - 05/95 DOC/Washington Corrections Center for Women, Gig Harbor, WA - Clerk Typist 3 - Hearings

Clerk

Scheduled all Disciplinary Hearings, escorted offenders to the Hearings Office and notified the

units of offenders need regarding the findings of the hearing. Scheduled hearings for WEC (Work

Ethic Camp) returnees from MICC and our three (3) relief Hearings Lieutenants. Updated the

computer, adding all infractions, with the narratives, added and removed infraction holds.

Prepared infraction packets for the Superintendent response to major infraction appeals. I

prepared minor appeals for the Hearings Lieutenant’s signature. Answered questions, phones

calls from counselor’s regarding information and clarified policy and procedure issues. Updated

the contraband logbook and disposed of all contraband in accordance with the departments

polices and procedures.

05/95 - 11/93 DOC/Washington Corrections Center for Women, Gig Harbor, WA - Clerk Typist 3

Scheduled all disciplinary hearings, including computer entries for sanctions. Distributed to

appropriate units. Typed minor infraction appeals from rough draft for the Hearings Lieutenant.

Typed all correspondence for the Captain from rough draft for his/her signature. Scheduled the

Captain’s appointments, meetings, and entries on e-mail. A construction project at the facility was

ongoing and I was responsible for the clearance of all construction workers, to include the

utilization of WACIC/NCIC. Clerical support for six (6) Lieutenants and eight (8) Sergeants.

11/93 - 03/93 DOC/McNeil Island Corrections Center/North Complex - Steilacoom, WA - Clerk Typist 3

Computer entries of all bed moves, infraction updates, placed and removed infraction holds.

Typed classification and six month reviews for three counselors. Typed major and minor infraction

appeals for the Superintendent’s signature. Responsible for scheduling all major infractions for the

Custody Unit Supervisor. Helped set up the Work Ethic Camp (WEC), to include all policy and

procedures for the program.

03/93 - 03/86 DOC/McNeil Island Corrections Center, Steilacoom, WA - Clerk Typist 3/Visit Coordinator

Responsible for all clearance aspects for visitors to include assisting families with rescheduling

and cancellations of visits. Met with offenders to clarify visit applications requirements. Scheduled

all Extended Family Visit participants and sent notices to families and offenders. Networked with

Intelligence Officers and conducted Visit Orientation during Social Responsibilities on a weekly

basis.

SKILLS

I have years of experience working with offender's, their families and the challenges that may bring. Every position I have

held with the Department of Corrections has been met with great enthusiasm.

REFERENCES

Christine Negrete - Secretary Supervisor - 360-***-****

Rosalie Gus - Retired - 253-***-****

Michelle Walker, Disciplinary Hearings Process Coordinator – 360-***-****



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