Customer Service Rep & Sales
Resume:
D
Nicole Davis
***********@***.***
Dunedin, FL 34697
SUMMARY
Personable and dedicated Customer Service Representative with extensive experience in the retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. SKILLS
Calm and Professional Under Pressure
Customer Account Management
Efficient and Detail-Oriented
Multitasking and Prioritization
Upbeat and Positive Personality
EXPERIENCE
Customer Service Representative
Dunedin, FL
Sun Country Cleaners/ May 2017 to Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Assistant Manager
Clearwater, FL
Catherine's Plus Sizes/ Nov 2008 to May 2017
Directed and led employees, supervising activities to drive productivity and efficiency. Collaborated with store manager to develop strategies for achieving sales and profit goals.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
EDUCATION AND TRAINING
High School Diploma
Maple Heights High School Jun 1994
Maple Heights, OH
Studied Administrative assistance and business management
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