Customer Service Sales Associate

Victor Carbajal

OBJECTIVE

Hard working, customer oriented, sales and finance professional with a successful background, looking to advance his career with new challenges and opportunities.

**********.**@*****.*** 630-***-**** Aurora, Illinois

SKILLS

Professional – Credit analysis, Customer service Expert, Negotiation, Upselling, Public Speaking, Client Relationships and Networking, Bilingual, High Work Rate, management Skills.

Technical – Excel/Google Docs and Power Point, Social Media Advertising, E commerce, Computer Troubleshooting, Accounting and loan Software. Read/Write Spanish, Creating Sales Videos.

Personal – Self Motivated, Efficient, Organized, Focused, Quick Learner, Level- Headed, always looking to Accel.

Work Experience

Chicagoland Public Adjusters

August 2021 – Current

Create Customer Relationships.

Manage Small Groups.

Sales and Customer Service.

Sales Associate – Valley Honda

November 2014 – August 2021

Established and maintained new and existing customer relationships.

Secured and negotiated loan terms and approvals with lenders and clients.

Discussed and diagnosed clients needs and connected needs to ancillary insurance products and packages.

Consistently maintained a top-level Customer satisfaction score.

Successfully Negotiated Pricing and Closed Auto Sales.

Assisted Customers in all areas of an auto sales transaction/Finance.

Helped with Spanish Translation in any areas of the dealership.

EDUCATION

High School Diploma – Waubonsie Valley High

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