Warehouse Supervisor Customer Service

Eric Richardson

Aurora, IL *****

***********@*****.***

+1-630-***-****

Authorized to work in the US for any employer

Work Experience

Machine Lead

Bernina of America - Aurora, IL

April 2021 to Present

1. Imbound/outbound

2. Incharge of others to set direction of work.

3. Process orders/print orders

4. Inventory/cycle count

5. Ups/fed ex/ ups freight/ fed ex freight/ other carriers 6. Constant replies with emails with sales customer service etc 7. Overtime and daily operational to meet monthly quotas Auto Reclaimer & Tow Truck Driver

Darrell's Inc

July 2016 to January 2021

Chico's Towing/Darrell's Inc

• Cover area for police departments, APD, NPD, LPD, BPD, NAPD.

• Relocate for Associations, Insurance claim pick up and transfers.

• Customer and client pick up

• Training for relocation and hooking up cars

Buyer/Planner

Altered Inc - Bolingbrook, IL

July 2010 to July 2016

Maintained daily inventory levels and placed daily requirements to outside suppliers.

• Monitored inventory levels using (MRP system) for required production and packaging needs.

• Scheduled and tracked inbound (Raw Materials) and outbound (Finished Products) shipments.

• Consulted with customer service and sales departments to resolve issues for better customer relations.

• Analyzed cycle count discrepancies and account payable errors for corrective action that was needed.

• Entered specifications that were needed to get bill of ladings printed for outgoing shipments.

• Entered daily production and shipping information into system for purchasing, accounts payable, upper management visibility.

• Contacted and scheduled carriers that were specified per customer contracts. Warehouse Supervisor

D.L.D. Electronics Inc - Chicago, IL

October 2007 to June 2010

Overseen warehouse departments to maintain proper work functions. Responsibilities included:

• Tracking of inventory level status changes and obsolete inventory liquidation.

• Updated reporting processes and effectiveness.

• Maintained and tracked warehouse workflow of incoming and outgoing departments

• Quality control status and problem solving

• Supervision of receiving and warehouse staff to coordinate incoming material and stock on-hand to ensure an uninterrupted production schedule.

• Headed daily meetings to ensure all department communication. Software Background

JD Edwards (ERP, WMS) AS400 Program, SAP system (Windows Based) MS Windows (Notepad, PowerPoint, Excel, Word programs), Education

Associates Degree in Applied Science /Business Planning University of Phoenix University

Skills

• Flatbed

• ERP Systems

• JD Edwards

• MRP

• Manufacturing

• SAP

• Tow Truck

• Warehouse Supervisor Experience

• Microsoft Excel

• Shipping & receiving

• Microsoft Word

• Microsoft Office

• Supply Chain

• Oracle

• Account Reconciliation

• Production Management

Certifications and Licenses

CDL

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