Shellie S. Roach
**** ********* ** #*** ***** Blanc, MI 48439 Phone: 810-***-**** *************@*****.***
Skills
Relationship Building
Effectively handle customer problems
Multitasking
Patience and Listening
Problem Solving Skills
Creative Thinking
Extensive Knowledge of the City of Flint history and geography
Achievements
Clean DMV record
Class C Chauffeur's License - State of Michigan, with B Endorsement
Education
Hamady High School
HS Diploma, 1979
Central Michigan University, 1979 - 1982
United States Army
Administration Specialist
Fort Jackson, South Carolina, 1982 - 1986
Transit Operator
Class C Chauffeur's License
• Experienced transit operator with strong leadership and relationship building skills.
Professional Experience
1993-present Mass Transportation Authority Flint, MI
Transit Operator
Read maps and followed written and verbal geographic directions. Reported vehicle defects, accidents, traffic violations, or damage to the vehicles. Reported delays, accidents, or other traffic and transportation situations to dispatch or other vehicles, using telephones or mobile two-way radios.
1989-93 Hutchins Discount World Flint, MI
Manager
Managed daily office operations including bookkeeping and accounting, maintenance of equipment and maintaining accurate records for all business supplies. Also worked with vendors to order and maintain inventory of beauty and hair care supplies.
1988-89 Transitional Living Systems Grand Blanc, MI
Program Aide
Assisted clients with emotional and physical disabilities. Administered medication, provided transportation to and from daily activities, monitored and recorded daily activities of each client.
1986-89 BJ Simmons Academy Flint, MI
Teacher's Aide
Assisted in daily activities developed to teach pre-kindergarten and kindergarten children letters of the alphabet, numbers, hand-eye coordination and other early childhood development skills. Also developed relationships with families and children in order to better assist students during daily activities.
References
• April Alexander, Site Coordinator, 21st Century Community Learning Center, 810-***-****
• Lafayette Hayes, Medical Assistant, 810-***-****
• Tina Gibson, Word Processing Assistant, Bureau of Commercial Services, 517-***-****