Sales Associate Customer Service

MATTHEW YOUNG

*** **** ***** **, *********, NC **569 · 252-***-****

********@*****.***

To obtain a position with your progressive company that will allow me to utilize my skills learned from previous work experience and schooling.

EXPERIENCE

NOVEMBER 2005 TO OCTOBER 2012

LEAD SALES ASSOCIATE, ecko unlimited

-Monitor sales floor and direct new associates on proper customer service.

-Answer questions regarding our store, merchandise and return policy.

-Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

JUNE 2009 TO SEPTEMBER 2010

CASHIER/STOCKER, Dollar tree stores

-Operated cash register and promoted feature sales items of the week.

-Assisted with unloading merchandise from delivery trucks.

-Directed and trained new employees on how to unload merchandise and stock.

-Provide customer service to patrons of the store.

EDUCATION

MAY 2016

ASSOCIATE OF SCIENCE (PRESCIENCE), Johnston community college

SKILLS

Biowork Certificate completed in 2012.

Microsoft Office Suite

Leadership and team member skills

Customer Service skills

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