Assistant Manager Customer Service
Resume:
OLUFEMI O. OYESOLA
Nationality : Nigerian
Sex : Male
Marital Status : Married
Date of Birth : 7th March, 1972
Contact Address : ***, ********* ***** *****, ***. 1122
Simpsonville, SC, 29681
Telephone : 864-***-****
E-mail **************@*****.***
OBJECTIVE: Seeking a challenging position which provides the opportunity to contribute to the success of an organization by utilizing my experience, qualification and skills.
WORK EXPERIENCE
1ST April 2022 to Date Effex Management Solutions
Quality Assurance Executive
Key Responsibilities
● Control & Monitor Temperature of Fruits & Vegetables
● Overseeing Quarlity Control Processes
● Testing & Sampling Products & Ensuring they Meet Set Standard &Specifications
● Ensuring Safety Procedures Processes
● Confirming all Products are Properly Labeled
● Prepare appropriate reports for Management
2ND January 2015 to 15TH December 2018 KBL INSURANCE COMPANY LIMITED
Controller/ Regional Manager South West
●Developing and Maintaining Public Sector Accounts in the South West
●Marketing of Financial Institutions for Insurance Related Businesses
●Developing the Retail Insurance Market in the Region
●Preparing Quarterly reports and Attending Management meetings
●Attending to other Functions assigned by the Managing Director
1ST March 2012 to December 2014 KBL INSURANCE COMPANY LIMITED
Senior Manager/ Group Head, Brokers Market
●Marketing of Brokers for Insurance Businesses
●Servicing and Maintaining existing Accounts
●Prospecting of New Clients/ Brokers
●Supervising & Maintaining the Company’s Relationship with Brokers Nationwide
January 2010 to 28TH February 2012 INSURANCE PHB LIMITED
Head, South West Region
Key Responsibilities
●Develop & Co-ordinate the South West Market
●Business generation towards achieving sales Target
●Supervising the Operations of the Regional office
●Developing Public Sector Accounts in the Region
March 2005 to December 2009 INSURANCE PHB LIMITED
Manager / Group Head, Brokers Market
Key Responsibilities
●Marketing of Insurance Brokers for Insurance Businesses
●Servicing and Maintaining existing Accounts
●Marketing of Insurance Companies for facultative Insurance Businesses
●Prospecting of New Clients / Brokers
●Marketing of Financial Institutions for Insurance Businesses
April 2002 to February 2005 FORTUNE ASSURANCE COMPANY LIMITED
Assistant Manager, Head Brokers Marketing
Key Responsibilities
*Prospecting of New Clients/Insurance Brokers
*Direct Marketing of Insurance Products
*Sourcing for Insurance Business through Brokers
*Marketing of Company’s New Products
*Servicing and maintaining existing Accounts
* Preparation of the Unit’s Weekly and Quarterly Marketing Report
*Advising Clients on Various Insurance Policies
February 1996 to March 2002 SUMMIT INSURANCE COMPANY LIMITED
Motor & General Business Underwriting / Marketing
Key Responsibilities
●Marketing
●Sourcing of Direct Insurance Businesses
●Sourcing of Insurance Business through Brokers
●Servicing and Maintaining existing accounts
●Marketing of Auto shops for Insurance Businesses
TRAINING ATTENDED WITH DATES
*24TH – 26TH May, 2000 Advanced Motor Insurance Course
By Nigeria Reinsurance Corporation
*27TH – 29TH November, 2000 : Reinsurance Accounting Course
By Nigeria Reinsurance Corporation
*22ND – 24TH November, 2014 : Communication Skills Programme
By Drexell Capital Training
*20TH – 21ST November, 2014 : Leadership Development Programme
By Drexell Capital Training
QUALIFICATIONS ATTAINED WITH DATES
1998-2000 UNIVERSITY OF ILORIN
Masters in Industrial & Labour Relations
1990-1995 UNIVERSITY OF ILORIN
Bachelor of Arts (Hons)
History (Second Class Lower Division)
1988-1989 FEDERAL SCHOOL OF ARTS & SCIENCE, SULEJA
General Certificate of Education, A/Level
1984-1987 GOVERNMENT HIGH SCHOOL, ILORIN
General Certificate of Education. O/Level
1981-1984 BAREWA COLLEGE, ZARIA
SKILLS
Computer Proficiency
*Microsoft Word
*Microsoft Excel
Language Proficiency
*Fluent in spoken and written English
*Fluent in spoken Yoruba
*Fluent in spoken Hausa
PROFESSIONAL BODIES
* Student Member Chartered Insurance Institute of Nigeria
*Student Member Institute of Personnel Management
* Nigeria Industrial Relations Association.
DISSERTATIONS
*’’The Egbas in Ilorin 1900-1985”. An unpublished dissertation submitted to the
Department of History for the award of Bachelor of Arts in History.
*Organised labour and the Military Government in Nigeria- A case study of the F.M.G./ASUU dispute of 1996. A long essay written in partial fulfillment of the award of Masters Degree in Industrial and Labour Relations.
*Trade Union and Democratic Process – The Nigerian experience. Being seminar paper presented to the Department of Sociology, University of Ilorin, Kwara State.
CLUBS
JAYCEE (Junior Chamber International)
SOLACE ( Country Club)
REFEREES
Available upon request.
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