Property Manager Customer Service

Professional Summary

Skills

Work History

SUZANNE DOUGLAS

Seguin, TX 78155 830-***-**** ********@*****.*** Industrious and enthusiastic, offering 24 years of sales and management experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Sales and marketing

Strategic Planning

Project Management

Verbal and written communication

Job inspections

Negotiation

Communications

Staff Management

Business planning

Creative merchandising

Data collection and analysis

Business Development

Problem resolution

Relationship development

Realtor/Property Manager/Partner 01/1995 to 03/2019 Rieger Realty, LLC – New Braunfels, TX

Managed 130+ residential homes and duplexes for investors to include marketing properties, acquiring qualified tenants, preparing leases and collecting rent, handling repair calls & ensuring properties were taken care of, inspections, paying owners, renewing leases and so much more... Very multi-tasking position.

Listing and selling residential properties

Sold my half of business in March of 2019...Excited to begin new endeavor Account Coordinator 01/1993 to 01/1995

Moroch & Associates Inc. – San Antonio, TX

Maintained extensive knowledge of competitors offerings and presence in assigned territories. Escalated issues to appropriate channels as necessary. Arranged corporate and office conferences for company employees and guests. Produced high-quality documents, spreadsheets and presentations for internal and customer- facing needs.

Enhanced collaboration between team members by preparing meeting materials and taking Education

clear notes to distribute to stakeholders.

Assessed personnel performance and implemented incentives and team-building events to boost morale.

Waitress 03/1986 to 03/1993

Various Restaurants – San Marcos, TX

Worked as a waitress at a few different restaurants during my 4 years attending Southwest Texas State University.

Bachelor of Arts: Advertising And Psychology 08/1990 Southwest Texas State Universtiy - San Marcos, TX

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