KATIE BROWN
YOUNGSTOWN, OH
330-***-**** **********@*****.***
I am a hard worker who learns very quickly. I am very reliable. I have great customer service experience. I have experience concentrated in Retail / Positions, with exposure to Administrative or Clerical / Admin. I have more than 14 years of work experience, with no management experience, but I do have some management training, and training experience.
SKILLS
Customer service MS word
Knowledge of cash handling procedures
computer software knowledge
WORK HISTORY
Army National Guard//June 2019-current
Military police
2019- Current
TTEC
Sales representative
September 2022- Current
Alorica// 5185 Youngstown Warren rd Niles Ohio 44446// January 2019 to January 2021
United Healthcare Customers Service//Express scripts customer service
Access customer account, add or edit account information
Started school
DiRussos Sausage Inc.
Line person // 1035 W Rayen ave Youngstown, OH 44502// June 2018 to October 2018
Packaged sausage on the line. Built boxes for use on the line.
Temporary employee
Boardman Schools
Bus Aide and Kitchen help // 111 Stadium drive youngstown, OH 44515 // November 2016 to June 2018
Bus aid: Got disabled children on bus in an orderly fashion. Kept children in their seats. Kitchen: Prepared food for the day. Served food to students. Used register. Handled money for students lunch accounts.
Part time
Amazon fulfillment center
Picker, small sort, ambassador // Shepherdsville, Kentucky // November 2012 to August 2013 Picked order items. Packaged orders. Trained new employees.
Charlotte Russe
Sales Associate // Louisville, Kentucky // November 2011 to February 2012
Provided customer service. Ran register to check customers out. Solved customer complaints when able.
Part time
Wal-Mart
Sporting Goods Sales Associate // Louisville, Kentucky // December 2008 to October 2010 Provided customer service to patrons of the store. Ran cash register to ring up patrons orders. Handled money for orders.
UPS
Small sort package handler // Louisville, Kentucky // August 2005 to June 2007
Scanned bag to totes for shipping. Stocked area.
EDUCATION
GED Jag Adult learning center // Shepherdsville, Kentucky // 2005
Sullivan university// Louisville KY// 2009-2012
Youngstown state university// Youngstown OH// 2021-2022
University of Phoenix // online // Current