Customer Service Receptionist

xX

JHernandezResume.pdf

JENI LISBETH HERNANDEZ

***** **** ****** *****, *******, VA 22030

703-***-**** jenilis!@yahoo.com

SUMMARY

Reliable bilingual professional with extensive customer service and

administrative experience. Knowledge of Fairfax County Public Schools

operations.

EXPERIENCE

Transportation Assistant 2016 - present

Fairfax County Public School — Fairfax County, VA

e Assist disabled and impaired students getting on and off bus

e Attend to student needs and ensure they are well-taken care of

e Maintain student safety while on the bus

e Be familiar with the medical needs of all students

e Communicate with parents, teachers and other FCPS personnel

Receptionist 2009 - 2012

Dr. Christina Guevarra — Falls Church, VA

e Greeted and registered patients; collected all necessary forms and

documentation and ensured patient information was accurate

e Created client files and maintained patient database

e Collected co-pays and processed health insurance billing and payments

e Provided excellent customer service to patients both in person and over the

phone

e Scheduled appointments

e Assisted with all day-to-day office operations

e¢ Organized supplies and managed office and medical supply inventory

EDUCATION

Fairfax County Public Schools, Fairfax, VA

Bus Attendant Training Course

Oakton High School, Vienna, VA

High School Diploma

fy

Contact this candidate