meosha warren
Marion, SC *****
**********@******.***
Authorized to work in the US for any employer
Work Experience
Customer Service Agent (CSA)
HGS
November 2021 to Present
• Take calls, greet members
• Providing solutions for customers.
• Ensuring issues are resolved in a timely manner
• Maintaining records of customer interactions.
Manager
McDonald's - Marion, SC
March 2015 to November 2021
1. Planning and organizing
2. Making schedules
3. Teamwork, Delegating duties
4. Decision making
Substitute Teacher
Kelly Services - Marion, SC
August 2014 to March 2015
• Greet students
• Follow lesson plans
• Coaching
•
Education
Certificate in Phlebotomy
Professional medical training center - Florence, SC August 2022 to November 2022
High school diploma
Marion High School - Marion, SC
August 2008 to May 2012
Skills
• Cashiering (5 years)
• Cash Handling (3 years)
• Food Service (5 years)
• Food Preparation
• Cleaning Experience
• Customer service (5 years)
• Food Safety
• Restaurant Management
• Cooking
• Kitchen Experience
Certifications and Licenses
ServSafe
May 2016 to August 2023
BLS/CPR
October 2022 to October 2024
Assessments
Customer service — Proficient
October 2021
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Expert
October 2021
Responding to customer situations with sensitivity Full results: Expert
Typing — Completed
October 2021
Transcribing text
Full results: Completed
Administrative assistant/receptionist — Familiar
October 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.