Kesia Nichols
Las Vegas, NV 89117
702-***-**** *************@*****.***
PROFESSIONAL OBJECTIVES: To work with diverse people and implement my customer service skills to better the community and build a better future.
EXPERIENCE
Desert Orthopaedic Center
Patient Care Coordinator – Appointments April 2022 – Present
o Answer phones expeditiously Supervisor: o Communicate with Doctor’s teams to serve patients Rosie Lopez o Knowledge ModMed and Dash medical scheduling software 2800 E. Desert Inn Rd., #100
o Experience with Nevada Insurance and Benefits Las Vegas, NV 89121
o New patient registration
o Excellent customer service skills
o Ability to stay calm under pressure
o Strong Interpersonal skills to deal with staff as well as
businesses
Boulder City Library
Youth Services Assistant 1 December 2020 – April 2022
o Schedule appoints for curbside service Supervisor:
o Runner (research, collect, books for pickup) Jessica Jones
o Assist staff members with COVID duties 701 Adams Blvd.
o Storytime for ages 0-5 year old Boulder City, NV 89005
o Encourage Early Childhood Literacy 702-***-****
o Partner with neighboring schools, Pre-Schools,
and Day Cares
o Create Bulletin Boards
o Help Patrons with various needs
o Create engaging and fun programs for young patrons
Family to Family Connection
Education and Support Specialist March 2019 – October 2020
o Create Monthly Calendars Supervisor: Jennifer Fox
o Schedule Classes 3900 Cambridge St. Ste 107
o Consult with Community Partners Las Vegas, NV 89119
o Plan Various Field Trips for Families 702-***-****
o Out Reach
o Maintain Social Media
Boulder City Library
Youth Services Assistant 1
o Storytime for ages 0-5 year olds August 2015 – March 2019
o Encourage Early Childhood Literacy Supervisor:
o Partner with neighboring schools, Pre-Schools, Jessica Jones
and Day Cares 701 Adams Blvd.
o Create Bulletin Boards Boulder City, NV 89005
o Help Patrons with various needs 702-***-****
o Create engaging and fun programs for young patrons
Paragon Medical
Office assistant March 2003 – October 2003
o Credentialing Supervisor:
o Payroll/Timekeeping Rebecca Duty
o Scheduling 9280 W Sunset Rd Ste 414
o Telephone, filing, mail Las Vegas, NV 89148
o Data Entry/Microsoft Office Products 702-***-****
Las Vegas Valley Water District
Office Assistant Feb. 1999 – Feb. 2001
o Customer Service Supervisor:
o Recruiter Assistant John Hill
o Data Entry/Microsoft Office Products 1001 S. Valley View Blvd.
o Telephone/Mail Delivery/Filing Las Vegas, NV 89107
o Employment Screening 702-***-****
Las Vegas Skin and Cancer Clinic
Front Desk Receptionist June 1995 – Aug. 1999
o Appointment Scheduler Supervisor:
o Data Entry/Microsoft Office Products Nancy Carson
o Insurance Verifications 4488 S. Pecos Rd.
o Patient Chart Filing Las Vegas, NV 89121
o Telephones 702-***-****
EDUCATION
College of Southern Nevada 700 W. College Dr., Henderson, NV 890**-****-****
Western High School 4601 W. Bonanza Rd., Las Vegas NV 89107 Diploma
VOLUNTEER
Andrew J. Mitchell 900 Avenue B, Boulder City, NV 890**-****-****
Martha P. King 888 Adams Blvd., Boulder City, NV 890**-****-****
o Assist with Sight Words
o Letter and Sound Identifications
o Grading Papers
o Bulletin Boards
o Field Trips
o Field Day
o PAC