Entry Specialist Data

Max Hilburn

*** ****** **, ************, ** ***31

Phone: 205-***-****

Email: *******@*****.***

Summary

Long-time committed worker at the same company for 20 years. Hard working, self-motivated employee. Years of training and experience in the communication field. Job responsibilities have included data entry, customer service and installation.

Skills

●Troubleshooting and repairing switch issues with both local and long distance accounts

●Trained in installation

●Network services provisioning – local telephone, data, broadband, audio conferencing and SIP service orders

●Training and experience in dealing with switches

●Trained in database entry

●Experience with ADTRAN and Cisco equipment

Concepts, principles and practices of the telecommunications industry

Experience

Windstream

Repair SPEC II ERC Elite Tech June 6th 2022 to current

Unified Global Solutions February 2022 to May 2022

Dallas, TX

Install Technician

Install voice over IP. .

Windstream

Arab, AL

Order Entry Specialist 2010 to 12/31 2021

Responsible for processing paper work in both new accounts and location changes. Worked directly with customers to ensure satisfaction.

Installation Specialist 2004 to 2010

Responsible for building and adding lines for customers in the switch. Worked alongside field tech and other companies during installations.

Troubleshooting and Repair Specialist 2000 to 2004

Responsible for identifying and finding solutions for customers' problems or concerns relating to their lines and systems.

Education and Training

Bachelor’s of Applied Science: Electronics 1990

Wallace State

Hanceville, AL

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