Customer Service Beaver Falls

Ashley Potts

**** **** ******

Aliquippa Pa *****

Cell Phone~ 724-***-****

OBJECTIVE

~ I have great organization skills, great communication skills with other people, like working with people, I like solving problems. If I can not figure it out I will stay until it is all done. I am a very energetic person, I like to do fast pace work.

~ I have clerical work and customer service experience.

PROFESSIONAL EXPERIENCE

EGS

Customer Service Rep/Manager

January 2016-Present

$15.00 hour

~I would answer phones and place people on finances that they are on the right discount they deserve for their electric bill, and to maintain the call and to please the customer in any way possible

America Best Eyeglasses And Contacts

Receptionist/Technician

June 2014-July 2015

$8.50 hour

~ I answer the phones, and I also make sure the customers are happy with the fit of their glasses, and when new customers come in, I take them to the pre-test room and check their eyes for the doctor and get their script for their eyeglasses or contacts then I show them the different glasses and on which ones can be the best fit for the prescription and make sure they are satisfied.

Reason for Leaving~ had my daughter

Education:

Beaver Falls Beauty Academy January 2010- November 2010

~ I have recently graduated from Beaver Falls Beauty Academy for a Cosmetologist. In school I learned all different things about hair that I never knew about. They can be reached at 724-***-**** ask for Amy.

Hopewell Area School District,

Aug. 1991- June 2005

In school I took computer skills that consist of;

Power point

Excel

Word Perfect

Building Web Sites

~ Learned how to access Power Point and make slide shows, learned how to schedule in appointments through excel, also they taught me how to use word in many ways from witting letters to making invitations, They also taught me how to use the Internet to search for anything possible I would need to search for.

References

Phyllis Potts

2407 Mill Street

Aliquippa PA 15001

Phone~ 724-***-****

Autumn Potts

2422 West Irwin Street

Aliquippa PA 15001

Phone~724-***-****

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