September *, ****

Jessica L. Zofchak

*** **** **

Hickory, PA 15340

Dear Employer:

I am submitting my resume for your consideration for a position that is available within your company. Below I have listed a few of my qualifications that you may be seeking within a new employee.

* Extensive operation of computerized database

* Reception and appointment scheduling skills

* Supervising and training experience

* Excellent customer service skills

I look forward to meeting with you to discuss other skills and experiences I have gained over my work history. I can be reached at 412-***-****.

Sincerely,

Jessica L. Zofchak

Jessica L. Zofchak

155 Main Street

Hickory, PA 15340

412-***-****

OBJECTIVE: I am seeking a position within your company to utilize my skills and thinking ability relating to my experience.

SUMMARRY OF QUALIFICATIONS:

Computer literate in Microsoft Word, Excel, PowerPoint, Outlook, and data entry

Excellent customer service skills

Supervising ability and experience in training

Scheduling and billing knowledge

Knowledge of medical terminology

WORK EXPERIENCE:

2019-2020 Clinical Quality Specialist Cornerstone Care, Burgettstown, PA

Reached out to patients to close care gaps, specialized with UPMC, Highmark, and Gateway insurance companies, worked with insurance representatives, explained to patients the importance of testing

2018- 2019 MEDICAL SECRETARY Advanced Womans Care, McMurray, PA

Check In and Out, Scheduling appointments, and Process all incoming and outgoing medical records

2016-2018 ASSISTANT MANAGER The Children's Place, Washington, PA

Hiring, training, and development of all staff, scheduling, leading the team by demonstrating key behaviors to drive sales and achieving goals, planning and execution of visual merchandising

2016 MEDICAL RECEPTIONIST DCI, Inc., Pittsburgh, PA

Data Entry, open and close charts, process medication logs, check flowsheets for billing issues, complete support for nurse manager, charge nurse, and social worker, filing and answering phone system

2015-2016 PATIENT CARE TECHNICIAN DCI, Inc., Canonsburg, PA

Direct patient care, Calculation of fluid removal, Constant supervision of blood pressure readings, knowledge of fluid removal, Lab processing, CPR certified.

2010-2015 ASSISTANT MANAGER The Children’s Place, Washington, PA

Greet customers and assist when needed, replenish and stock sales floor, receive and process new shipment, place marketing in appropriate positions on sales floor, lead the cash wrap, train new employees, demonstrate positive work environment

2009-2008 RECEPTIONIST Fyda Freightliner Inc., Canonsburg, PA

Controlled multi-line phone system, filed invoices, greeted and directed customers to correct departments, developed weekly advertisements, processed incoming and outgoing mail, produced sales agreements for sold inventory, data entry

2007-2008 SERVER Shelly’s Pike Inn, Canonsburg, PA

Served food and drinks, opened and closed restaurant, maintained repeat customers, trained new staff, prepared takeout orders, cashier

2005-2007 MANAGER Joe Daddy’s BBQ and Grill, McMurray, PA

Supervised entire staff, scheduled parties and catering events, kept inventory and placed stock orders, organized schedules and payroll, marketed all promotions and advertisements, opened and closed facility, hired and trained new staff members, managed money accounts

2002-2004 RECEPTIONIST/SERVER Callahan’s Sports Bar, Bridgeville, PA

Maintained excellent customer relations, arranged promotional affairs, booked parties, created and distributed advertisements, supervised servers, opened and closed facility, trained new staff, sent confirmation letters of bookings, created marketing flyers and brochures

2000-2002 BAR PERSON Holiday Inn, Meadowlands, PA

Served food and drinks, opened and closed bar, stocked bar, completed inventory for the bar, balanced cash drawer and completed nightly financial statements

EDUCATION:

Western Area Career and Technology Center, Canonsburg, PA

Completed 48 classroom hours, 120 Clinical hours at Quest Diagnostics Inc., Certificate of Phlebotomy

Pittsburgh Technical Institute, Oakdale, PA

32 credits towards Marketing and Sales

Community College of Allegheny County, Pittsburgh, PA

36 Credits towards Business Management

Contact this candidate