Assistant Manager Customer Service
Resume:
Carrie Ayala
************@*****.***
Hayward, CA 94542
Gree ngs,
As a dedicated Leader, with extensive experience in Por olio Management, I possess the ability to analyze and communicate a por olio’s status, while being able to prepare a forward goal for the client. Currently my por olio consists of 19 accounts, in which 8 are turnover proper es, from the Developer to the Homeowner Associa on. I am able to relay complex informa on effec vely and communicate vital informa on. My leadership philosophy promotes team collabora on, mo va ng those around me to exceed goals. I am a resourceful problem solver with a keen ability to iden fy process improvements, cost savings and maintain financial and opera onal needs. I pride myself in the quality of my work and what I present to both the client and the company that I serve. I have successfully managed por olios for over 15 years! Now, I would like the opportunity to bring my unique background to serve the vision of your company as your next Por olio Manager. Please review the enclosed resume and feel free to contact me at your earliest convenience. Thank you for your considera on and I look forward to hearing from you. Sincerely,
Carrie Ayala
NOTE: References and job responsibili es details available upon request. Experience
• Por olio Manager - 19 Accounts
2018 - Current
VierraMoore / Concord, CA
• Por olio Manager
Seasonal
Ac on Property Management San Francisco, CA
• Por olio Manager - 12 Accounts
2017 - 2018
Peachtree Community Associa on Services 30100 Mission Blvd. Hayward, CA
• Reten on Por olio Manager – 13 Accounts
2013 - 2017
Associa Northern California 8000 Jarvis Avenue, Newark, CA 94560
• Account Assistant to CEO – 20 Plus Accounts
CID Management, Inc. - 5011 Clayton Road, Concord, CA
• Business Owner/Guardian Complete Maintenance Solu ons Commissioned through Fannie Mae, Freddie Mac, Wells Fargo, Chase & B of A
• Maintenance Assistant Manager
Harbor Bay Realty Management, Harbor Bay, CA.
Skills
• EIV Cer fied
• Mold & Lead Cer fied
• Microso Office/Word
• Citrix Receiver
• Works
• C3 Database
• Payables Lockbox
• Boston Post
• Caliber
• Outlook
• TOPS
• Timberline
• Propertyware
• Rent Roll
• Outstanding Customer Service
• Project Management
• Contract Prepara on
• Accounts Payable & Accounts
Receivable
• Payroll
• Collec on & Lien Process
Contact this candidate