Customer Service Data Entry
Resume:
Mykayla Garmon
Houston, TX *****
************@*****.***
Work Experience
Claim Representative
DISYS - Remote
December 2021 to Present
• Maintain customer records
• settle claims through the evaluation of facts of a customer's situation surrounding their claim for Progressive
• Document claim file activities in accurate and timely manner.
• Resolve claim issues promptly
• Review and process new claims reports
• manage correspondence, do paperwork, and type documents. Customer Service Representative
Sitel (part time) - Remote
May 2019 to December 2021
• Provide excellent customer service and sell a variety of Costco Wholesale
• Heavy emphasis on call center sales and up-selling.
• Receive and respond to membership inquiries by listening attentively and responding with first class customer service.
• Process and receive customer calls and solicit additional sales of various memberships and services.
• Provide knowledge to customers by explaining the type of service or membership offered
• . Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
• Validate and update membership accounts with required call and order information. Sales Associate
south Florida clearance center - Fort Lauderdale, FL February 2018 to May 2019
• Use cash registers and related equipment to conduct monetary transactions with customers.
• Greets customers as they enter the location.
• Accept money in the form of cash, checks, and credit or debit cards for items purchased.
• Assist customers with questions or price discrepancies.
• Ensure accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Identify prices of products and services and tabulates bills with available equipment.
• Assist customers in locating various products, resolving complaints, or providing information.
• Bag, and wrap purchased items.
Cashier/Cook
Burger King - Beaufort, SC
October 2012 to May 2016
• Greet guests with a smile while receiving orders and processing payments.
• Learn team effectiveness skills; works with others to achieve team goals. Prepare and packages food and drink products.
• Maintaining the cleanliness of the restaurant.
• Maintain health and safety standards in work areas.
• Unload and stocks inventory items as needed.
• Prompt and regular attendance on assigned shifts.
• Follow Burger King uniform and grooming standards and policies Education
High school diploma
Whale Branch Early College High School - Seabrook, SC June 2012
Skills
• Social listening
• Problem management
• Computer skills
• Phone etiquette
• Customer service
• Typing
• Communication skills
• Data entry
• Microsoft Excel
• Upselling
• Live chat
• E-commerce
• Sales
• Microsoft Outlook
• Computer literacy
• Microsoft Office
• Information security
• Documentation review
• Customer support
Contact this candidate