Assistant store manager

JC Jasmine Cervantes

Delano, CA ***** 661-***-**** ************.**@*****.***

PROFESSIONAL

SUMMARY

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

SKILLS Employee performance

evaluations

Recruiting and Interviewing

Staff Supervision

Strategic planning

Microsoft Windows

Shift Scheduling

Microsoft Excel

Hiring and Training

Managing Phone Systems

WORK HISTORY ASSISTANT STORE MANAGER 05/2022 to CURRENT Rue 21 Delano, CA

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. ASSISTANT STORE MANAGER 10/2020 to 05/2022

Big 5 Sporting Goods Delano, CA

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

CASHIER 06/2018 to 10/2020

99 Cent Only Store Delano, CA

Helped customers complete purchases, locate items and join reward programs.

Restocked and organized merchandise in front lanes. Monitored self-checkout systems and provided assistance or intervention where required.

Maintained cash drawer of $800 or more per shift.

Answered questions about store policies and addressed customer concerns.

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

STUDENT CAFETERIA WORKER 04/2016 to 03/2018

Delano Joint Union High School District Delano, CA Assisted cashiers with processing customer payments and documenting orders.

Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Followed all proper handling procedures for prepared foods, ingredients, and leftovers.

Restocked condiments, beverages, and utensils per expected use levels. Cleaned and sanitized surfaces, tools, and equipment. Served food according to temperature, safety, and presentation guidelines. Tracked meal purchases and accepted payments at cash register. Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

EDUCATION Bachelor of Science Political Science

California State University - Bakersfield, Bakersfield, CA High School Diploma 05/2018

Cesar E. Chavez High School, Delano, CA

CERTIFICATIONS I have my Certificate of eligibility issued by the DOJ. I have my DOJ certified instructors permit.

CERTIFICATIONS I have my cpr certificate.

I have my typing certificate.

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