Case Manager Supervisor

Paulette Hagan, MA

Elkins Park, PA

Primary: 267-***-**** Home: 215-***-****

*.*********@*****.***

I have 9 years of professional experience in the helping field of behavioral and emotional health, substance abuse, mentorship, training and supervision, also, facilitate groups, provide individual counseling, complete assessments through BH Works systems, analyze data, develop interventions with feedback and summarize information in reports. Possess confidence to openly express ideas with individuals on all levels and work well with teams.

PROFESSIONAL EXPERIENCE

Aldersgate Youth Services Bureau Willow Grove, PA. 10/2021 – Present

SAP Liaison-Counselor/Prevention Specialist

Provide school based individual and group counseling, case management services evidence-based classroom prevention education and Student Assistant Program related parent support and outreach, faculty consultation, core team meetings, agency-based screenings with resources for at-risk youth and their families.

Devereux Community Services Philadelphia, PA. 2/2020 – 10/2021 Family Based Therapist

Clinical services provided to children and families in their homes to support family stability to prevent out of the home placement, supported parents and foster parents with understanding their child’s diagnosis to develop appropriate interventions and building healthy relationships within the home, school and community to reach emotional, social and academic goals.

Department of Human Services Philadelphia, PA 2/2008 – 2/2020 Social Worker II

Assessed the needs of a child through family history, reviewed psychiatric and psychological evaluations to determine appropriate services for children dealing with trauma and loss. Correspond with CBH and other involved stockholders to ensure all parties followed through with educational, medical and behavioral health recommendations. Completed investigations, home assessments, court reports and participated in collaborative meetings for intellectually disabled children.

Merakey Montgomery County, PA 3/2019 to 6/2020 Mobile Therapist

Provided individual and family counseling according to the treatment plan developed by the treatment team as it correlates with the psychiatric evaluation recommendations. Supervised assigned Therapeutic Support Staff. Modeled appropriate behaviors, encouraged positive verbal responses, Implemented reward systems and documented progress in set goals and objectives according to the treatment plan.

Project Transition Philadelphia, PA 2013 - 2015 Psychiatric Technician Internship

Reviewed individualized treatment, services and discharge plans with a dual diagnosed population, provided interventions during crisis episodes, met with treatment team to discuss weekly activities and progress reports. Facilitated coping skill groups, and co-facilitated Cognitive Behavior Therapy (CBT) groups. Maintain documentation on all service delivery in program’s data system.

EDUCATION & TRAININGS

Master of Art Clinical Counseling

ALVERNIA UNIVERSITY Reading, PA 2015

Master of Art Psychology

ALVERNIA UNIVERSITY Reading, PA 2008

Bachelor of Art Behavioral Health

ALVERNIA UNIVERSITY Reading, PA 2005

Associate in Applied Science Mental Health/Social Services Community College of Philadelphia Philadelphia, PA 1998

CERTIFICATIONS

SAP Certification – Evidence Based 2022

MONTGOMERY COUNTY INTERMEDIATE UNIT

Certification - The Blues Program – 2022

COBYS FAMILY LIFE EDUCATION DEPARTMENT

Certification – Sex Abuse Series Trainer

UNIVERSITY OF PITTSBURG (Department of Human Services) 2019

Certificate - Group Facilitation

PARENT ACTION NETWORK Philadelphia, PA 2014

AFFILIATIONS

Membership with American Counseling Association (ACA) 2014

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