Medical Billing Data Entry

Desire Bonilla

Detailed student known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

San Antonio, TX 78239

*************.**@*****.***

+1-210-***-****

• Order and refund process.

• Pos and ordering platforms.

• Efficient with handling high call volume.

• Up selling and services

Authorized to work in the US for any employer

Work Experience

CSA - Customer Service Associate

Conduent - San Antonio, TX

January 2019 to September 2022

• Efficient and detailed oriented data entry.

• Issues and complaints resolution.

• Proficient with office equipment .

• CC payments processing.

• Multitasking and prioritizing CMS software.

• High-energy attitude.

• Fraud prevention.

• Billing and code.

• Claim Adj.

• Prior Authorization’s

CSA - Customer Service Associate

MMCC - San Antonio, TX

April 2010 to January 2019

• Managed customer accounts

• Greeted customers

• Handled reservations

• Conducted customer service surveys

• Resolved customer issues

• Booked appointments for clients

• Worked in the inbound call center

• Created call center scripts

• Assisted customers via live chat

• Collected and documented orders

• Responded to inquiries and issues

• Responsible for troubleshooting applications

• Inventoried spreadsheets

• Processed loans

• Operated the cash register

Education

Some college in Medical Billing & Coding

Southern Careers Institute-San Antonio - San Antonio, TX August 2020 to Present

High school diploma in General Studies

Victory - San Antonio, TX

June 1998 to June 2001

Skills

• Calibration

• Medical Billing

• Medical Coding

• Word Processing

• Caregiving

• Quality Assurance

• Live Chat

• Network Support

• Microsoft Windows Server

• VMWare

• Help Desk

Contact this candidate