Customer Service Bartender

Brigette O’Leary!

Email: **********@*****.***!

Phone: !EDUCATION! 925-***-****!

University of California Irvine 2007-2011!

Bachelors of Art Degree!

Major: !EMPLOYMENT! !Dogz Bar Film and and Grill! Media ! Minor: ! Dance! ! ! January 2019 - October 2021!

• Manager/Bartender!

Create craft cocktails and provide a positive bar experience while maintaing a solid regular base during the day and fast passed, high volume bartending in the evening. Maintain trustworthy reputation !Crow’s Cocktails! to be the Manager ! ! on Duty ! when the ! General August Manager 2017 - was March away.2020! !

• Manager/Bartender!

Create positive bar experience creating a solid regular base during the day and fast passed, high !Legends volume Surf bartending City Sports in Bar!the ! evening. ! Manager ! and June Bartender 2016 - duties January every 2019! night.!

• Manager/Bartender!

Create craft cocktails and beverages while providing excellent customer service to all guests of the !House iconic, of Blues! packed Legends ! Sports ! Bar. ! Manage ! restaurant January when 2017 all - August managers 2017! were away.!

• Bartender!

Expand the mixology of craft cocktails in VIP lounge, and maintain relationships to members and guests to ensure positive customer service from behind the bar. High volume fast paced bartending !Hurricanes in Bar! concert halls. ! ! ! ! ! July 2016 - March 2017!

• Bartender!

Create craft cocktails and beverages during day and late hours when the bar is packed to full capacity !Black Bull for Chophouse their nightclub Nightclub! format.! ! ! April 2015 - August 2016!

• Bartender!

Create craft cocktails and beverages during day/evening hours while bar is in chophouse format and !Karl bartend Strauss late Brewing hours Company when the ! bar is ! slammed ! for September their nightclub 2015 format.- June ! 2016!

• Sales Representative!

Manage over 35 bars, restaurants, and hotels beer needs while maintaining and building! relationships to sell additional beer and coordinate various beer related events. Prospect new! accounts, host tastings and tours, and establish a relationship that secures beer purchasing.!

!McFadden’s Restaurant and Saloon ! ! September 2014 - September 2015!

•Manager/Bartender!

Manage all aspects of the bar/restaurant by creating relationships with publications, radio, and meet-up groups as well as the general public. Implement Sales Building System that drives the public to bring people to the bar. Develop, maintain all social media, website, photography, graphics, and weekly/monthly promos. Create schedules, mandatory check lists, and book keeping. Book, coordinate, and run events/private parties. Take on general manager roles, scheduling, !Breakaway Sports and bartending Bar! when ! needed.! ! ! March 2013 - March 2014!

• Bartender!

Bartend day and night shift while providing top customer service to all guests ensuring a positive! experience.!BARect ! ! ! ! ! ! ! March 2013 - September 2014!

• Spirits Promotions Specialist!

Responsible for acquiring bonds with new clients and maintaining professional representation with all accounts as well as coordinating, crafting, and running events. Serving samples, educating, and selling our clients alcoholic products at various venues. Responsible for properly documenting !Absolute Events the Solution! sales account ! for each ! event.! ! March 2013 - May 2014!

• Events Coordinator/Manager!

Coordinate and manage all aspects of planning, delegating, and running special events at the San Diego County Fair, Knott's Berry Farm, Slater’s 50/50, Queen Mary, and Big Bite Events. Act as the main contact for vendors and clients, as well as acting as the manager on duty at various !Walt Disney events. World Oversee Entertainment! all aspects of ! the rentals ! process, June 2010 writing - March contracts, 2013! and event details.!

• Face Characters!

Portray and maintain the image and persona of legendary Disney characters and engage in meet !SUMMARY and greets OF SKILLS with people AND of ACCOMPLISHMENTS! all ages from all over the world. !

• 1st Place Bartender Competition *Sponsored by Stoli - Kilarneys Huntington Beach - Jan 2017!

• 1st Place Bartender Competition *Sponsored by Jameson - Kilarneys Huntington Beach - June 2018!

• Certified TIPS and Certified Food/handlers!

• Leadership and ability to work as a team player through fast paced work environments !

• Ability to be outgoing, professional, and personable with fellow staff and customers!

• Strong work ethic and incredibly detail orientated with a drive to get the job done as efficiently

!REFERENCES! !• and Cody effectively Gardner - as GM possible.Dogz Bar ! and Grill - (714) 600 - 4228!

• Darrel Demontaye - GM Legends Bar and Grill - (562) 787 - 0838!

• Deanna Ruis - GM Crow’s Cocktails - (562) - 201 - 0934

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