Deena DeVore

adtcoj@r.postjobfree.com

803-***-****

Columbia, SC

SUMMARY OF QUALIFICATIONS

IT Specialist/Mainframe Programmer Analyst/Web Developer/Content Developer/Web Developer and Graphic Artist with over 20 years’ experience in planning and analysis, developing and implementing information processing solutions and facilitating corporate growth in the insurance industry; with the ability to merge with cross-functional teams with diverse technical backgrounds. Well-rounded problem solving and negotiating skills. Have experience in infra-structure management and software development. Microsoft and Adobe proficient and diversified experience in front-end, back-end, and client server areas.

EDUCATION

Bachelor of Science Degree in Web Devsign & Graphic Arts Independence University Ogden, UT

Associate of Science Degree in Information Technology (Computer Programming), Midlands Technical College, Columbia, SC

TECHNICAL QUALIFICATIONS

Languages: Assembler, Author, C and C++, C#, CICS, COBOL, CSS, JCL, DB2, Easytrieve, JavaScript, HTML, Micro Focus COBOL, PeopleSoft, PHP, Power Builder, Product Studio, SQL, Visual Basic, Waapdsut, XHTML, XML

Programs and Applications: Program Logic and design, Microcomputer Applications, Data Communications, System Procedures, DOS, Microcomputer Hardware Technology, LAN/ Networking, Email and Ethernet Technology, GIT Hub, FTP, HTTP, JIRA, TCP/IP, TFS, Toolkit, TSO/ISPF, APS, IDCAMS, CA-7, VSAM, Structured Programming, Flow Charting, Research and Oral Presentation, Desktop Applications and tools, Creative Cloud Suite (Dreamweaver, Illustrator, Paint Shop, InDesign, Flash), Net Beans, PHP, Microsoft Suite, MQ Series, Endeavor, SDLC

EMPLOYMENT

Duck Creek Technologies, Columbia, SC 04/2012 – 06/2018

DoveTail Insurance Company

Sr. Systems Web/Content Developer

Designed and created new applications or modify existing applications using various languages (C#, CSS, JQuery, JavaScript, HTML, Product Studio, SQL, XHTML, XML)

Identify long standing issues in coding and used problem solving techniques to provide solutions

Performed functional systems and regression testing

Manage the migration of applications throughout the Agile development life cycle

Process ACORD insurance process through TFS Toolkit (new & modifications)

Provided ACORD training & support to local team members and overseas personnel (Mumbai, India)

Blue Cross Blue Shield of SC, Columbia, SC 05/2006 – 11/2010

Systems Programmer Analyst/Developer (Contractor)

Maintained 100% accuracy in providing error free production cycle edits while using multiple languages (Assembler, COBOL, DB2, JCL, Easytrieve, Micro Focus COBOL, SQL, Waapdsut)

Generated files with COBOL that were able to reduce the time spent coding and provided support to other team members to maintain existing timeline

Modified and converted existing programs during a major industry wide system conversion

Performed functional systems and regression testing

Designed and modified systems programs and cycles according to SPEC’s for the Humana enrollment team

Followed program life cycle (analysis, creating specifications, retrieval, editing, QA, Production)

Utilized TSO, JCL, SAS, VSAM, and GDG for development and programming needs to systems

Colonial Life Insurance Co (Unum Corp), Columbia, SC 11/1997 – 02/2005

Programmer Analyst

Develop and code programs using a variety of programming languages (C, C++, DB2, JCL, Easytrieve, Micro Focus COBOL, PeopleSoft, Power Builder, Pascal, Visual Basic, Waapdsut)

Used trouble shooting techniques to convert the in-house reporting system from complete mainframe dependence to Web technology. After conversion was completed, coordinated training classes to assist departmental managers in understanding new reporting system. This directly impacted the business by allowing supervisors to use reports to reduced call and hold times, improving the customer experience.

Coordinated with Business Analyst to meet organizational needs

Analyze existing programs identified for update and modification

Adhere to installation information technology standards and procedures

Coordinated meetings to construct a team with other IT and non- IT staff in an effort to provide communicative support for modifications and development of programs affecting production cycles

Actively communicated with senior programmers to assist with their design and development needs

Assisted in achieving Y2K conversion

Unloaded and reformatted incoming data in various formats and various media to support enrollment team

Successfully edited existing telephone system programs to produce accurate reports for in-house statistics

Served on the Information Technology Disaster Recovery Team as a first responder to train team members on the emergency procedures and process of disaster recovery in the event of a system shutdown due mechanical or personnel error.

Utilized TSO, JCL, SAS, VSAM, and GDG for development and programming needs to systems

United States Army

Administrative Specialist

Honorably Discharged

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