Data Entry Front Desk
Resume:
Sarah Logan
New Port Richey, FL *****
**********@*****.***
Detail oriented and goal oriented data analyst.
Authorized to work in the US for any employer
Work Experience
Case Management Representative
PSCU - Largo, FL
November 2021 to Present
Determine and status initial fraudulent charges.
Read through and review electronic documentation produced from a series of sources. Handle all aspects of the dispute process in compliance with Mastercard/Visa. Following federal and state regulations and guidelines. Validating transactions that are reported as fraudulent. Pay attention to detail to mitigate financial loss, review merchants responses, and recover funds on members behalf. Data input/White Glove Team
Vantage Point Title - Clearwater, FL
June 2020 to April 2021
Open availability and competitive hours via business needs. Microsoft proficiency
Using various platforms to add/transfer information to and from. Detail oriented and really pay close attention.
Working with underwriters such as First American, Fidelity, Stewart and creating Closing Protection Letters or CPLs, Search Packages, Wiring Instructions, Refinancing Packages, and more. Making sure that certain states have certain documentation varying from underwriters, such as ClearPath, New American, Nationstar, Nationwide, and others. Maintaining COVID-19 regulations and safety procedures. Technical Support Specialist I
Dell Technologies - Oklahoma City, OK
December 2014 to January 2020
Customer experience and owning customer issues with the tools, knowledge and support to resolve. Provide outstanding service so customers stay longer – provide solutions to take care of problems. Stay current on all systems and products. Support team initiatives. Assistant Administrator
National Women In Agriculture Association - Oklahoma City, OK July 2011 to December 2013
Responsibilities
Responsibilities required handling files, money, taking calls, working with the urban community and underprivileged children, working with other branches of our company to set up meetings as well as symposium
Accomplishments
I accomplished helping to get our childcare development center opened. Skills Used
My receptionist skills and customer service skills, as well as Microsoft skills. Education
High school diploma
Edmond North High School - Edmond, OK
2010 to 2011
Skills
• Warehouse Experience
• Front Desk
• Order Picking
• Pallet Jack
• Shipping & Receiving
• Microsoft Office
• Windows
• Servers
• Claims Processing
• Equipment Repair
• Operating Systems
• Tax Experience
• Help Desk
• Packaging
• Active Directory
• Desktop Support
• Network Support
• Troubleshooting
• Banking (Less than 1 year)
• Software troubleshooting (4 years)
• Manufacturing
• Caregiving (2 years)
• English
• Clerical experience
• Technical support
• ServiceNow
• Microsoft Windows Server
• TCP/IP
• Communication skills
• Microsoft Excel
• Data entry
• Microsoft Powerpoint
• Organizational skills
• Microsoft Word
• Fraud (1 year)
• SAP (2 years)
• Active Directory (1 year)
Assessments
Typing — Highly Proficient
July 2021
Transcribing text
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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