Teacher Assistant / Salesforce Administrator

SHAIJI AJIT

650-***-**** **********@*****.**.** https://www.linkedin.com/in/shaijiajit

SUMMARY OF QUALIFICATIONS

Accomplished and goal -driven professional offering more than 15 yrs extensive experience in management and business. Experienced Salesforce user, recently completed Salesforce Administration Certificate program from Harvard, Division of Continuing Education. Offering expertise in logistics, Recruitment, Technology Consulting, Digital Media and Education focused on achieving optimal results with competent planning, organization and solution-oriented approaches. Driving business growth, profitability and strategic alliances cultivating productive working environments with employees and partners. Motivated team leader and player capable of delivering sustained results in a fast -paced environment through dependability, problem-solving and adaptability. Key skills in Salesforce include CRM, Lightning, Sales Cloud, Service cloud, Security Requirement analysis, Salesforce reporting Tools, Salesforce Dashboard

PROFESSIONAL EXPERIENCE

INVENTORY CONTROL Sept 2017 – March 2020

SSF Imported Auto Parts LLC

Foreign Receiving

● Managed up to 20,000-30,000 Foreign-inventory Control Invoices annually

● Collaborated with global Purchasing Departments to reduce time to deliver invoices to customers by 75 %

● Interacted with the global buyers and vendors on Product issues such as pricing and shipment

● Reviewed and analyzed the results of operation in monthly spreadsheets.

● Managed shipment procedures by ensuring the pricing and dock documents are accurate for smooth transition to the warehouse.

SOURCING / HEADHUNTING 2009 – 2012

Freelance Recruitment

● Documented job requirements and objectives

● Conducted the first level interview and interaction with the suitable candidates. TEACHER / TEACHER ASSISTANT 2005 – 2009

Sindhi High School

Prepared in- depth lesson plans for daily teaching procedures. Active participation in the mental and physical health of students. Worked in the department to develop a curriculum to simplify learning . Participated in regular workshops and training to enhance teaching . EDUCATION

Salesforce Administrator Career Certification

Harvard Division of Continuing Education

● Leveraged SalesForce process automation tools to manage leads, cases and opportunities to improve sales and custom service efficiency.

● Configured advanced reporting, dashboards and analytical tools in Sales Lightning Cloud to measure and improve sales team performance and meet specific stakeholder requests.

● Implemented validation rules, duplicated management and requires fields to ensure org-wide data integrity.

● Configured custom reporting tools, permission and security features through the implementation of custom profiles and permission sets.

MASTERS IN HUMAN RESOURCES MANAGEMENT

Pondicherry University, India

BACHELOR OF EDUCATION

Bangalore University, India

B.A. POLITICAL SCIENCE

Bangalore University, India

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