Medical Assistant Customer Service

Regina Joseph

Phone 510-***-**** Email: ***********@*****.***

SUMMARY:

Motivated, energetic administrative professional seeking a position that will allow my acquired skillset to be leveraged in a manner that helps a team run at an elevated level of efficiency. My leadership skills, attention to detail, affinity for data, and ability to thrive in a fast-paced environment allows me to relate to a wide range of personalities and makes me an immediate fit in an organization. I have a proven track record of success due in part to my commitment to follow through and ensuring a positive end-result for given projects and tasks.

QUALIFICATIONS:

8 plus years admin experience Multi-line phones

MS Office/Typing 60wpm Calendar management

MS Excel/PowerPoint/Outlook Strong analytical skills

Excellent customer service skills Organizational compliance

Month end budgeting/QuickBooks Social Media Content Manager

PROFESSIONAL EXPERIENCE:

HotDog Co 9/2016 – current

Office Manager

Successfully created, implemented and grew social media accounts and marketing program

Responsible for administrative functions surrounding customer catering events.

Created market research for new menu items.

Arranged weekly production/forecasting meetings.

Coordinating executive level travel.

Create various weekly/monthly excel reporting related to inventory management/purchase orders.

Balanced weekly budgeting using QuickBooks.

Tasked with managing vendor appointment schedule.

Newton Medical Group 3/2014 – 9/2016

Medical Assistant

Responsible for greeting patients and completing registration for daily appointments.

Answered/monitored multi-line phone successfully resolving issues as well as scheduling appointments.

Worked with non-payroll related open accounts receivable items.

Kept customer data safe and filed correctly according to standard laws and regulations

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