Flooring Installer Customer Service

DF

DONALD FOSS

*************@*****.*** 186-***-***** Bolton, CT 06043

Task Delegation

Attentive to Detail

Confident and Positive Attitude

Strong Organization Skills

Safety Protocol Knowledge

Excellent Work Ethic

Self-employed Westerly, RI

Independent Commercial Flooring

Contractor

06/2004 - 06/2016

Cut and trimmed flooring to suit specified areas before installation.

Removed excess cement and flooring materials to form tight joints and attractive finishes.

Evaluated work areas before planning flooring layout for different projects.

Repaired diverse flooring types using tools and equipment. Calculated floor area and estimated required materials before carpeting.

Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring.

Inspected floor surface, assessed conditions and corrected potential imperfections affecting carpet and flooring installations. Measured, marked and cut carpeting to size with hand-held and powered tools.

Installed quality floorings at client sites and followed set customer service standards during installation process. Used adhesive to join seam edges together.

Educated clients on best methods and products to clean new flooring.

Removed existing flooring and discarded old material. Trimmed and installed padding to specified dimensions to meet client requirements.

Formed smooth flooring foundations by installing plywood or Masonite over support structures.

Cut flooring material to fit around obstructions using hand tools, dies and special equipment.

Rolled and pressed sheet wall and floor coverings onto cement bases to produce smooth and finished surfaces.

Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.

Applied adhesive materials to flooring and wall materials to join foundation material.

Prepared base surfaces by removing debris, correcting imperfections and applying treatments.

Inspected surface to be covered to verify adequate support structures and dryness.

Evaluated sites to determine traffic patterns and select optimal seam locations.

Home Depot Waterford, CT

Flooring Estimator

06/1996 - 06/2000

Went to customers houses for in-home blueprint drawing for flooring installation

Updated customers and managed project statuses by effectively communicating with builders and contractors on [Type] projects. Consistently followed up with customers to determine satisfaction levels.

Scheduled crews and coordinated [Type] and [Type] installation procedures.

Efficiently completed material orders, resulting in all projects being completed on time and under budget.

Formulated estimates and budgets ranging from $[Amount] to

$[Amount].

Leveraged sales techniques and articulated product values to generate new business.

Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans. Westerly Tile and Carpet Westerly, RI

Manager

06/1983 - 06/1996

Ran a flooring store,

Entered time and attendance logs in preparation for payroll. Assigned tasks to associates to fit skill levels and maximize team performance.

Maintained adequate staffing to meet objectives of programs and services within budget.

Developed lucrative marketing plans to maximize profits. Administered annual operating and capital budget to facilitate profitability.

Trained employees on additional job positions to maintain coverage of roles.

Minimized staff turnover through appropriate selection, orientation and training.

Maintained contact with clients and assisted in developing procedures to identify and track value-added services. J & M Benson commercial flooring East

Windsor, CT

Flooring Installer

06/1983 - 06/1987

Commercial flooring installer

Evaluated work areas before planning flooring layout for different projects.

Calculated floor area and estimated required materials before carpeting.

Repaired diverse flooring types using tools and equipment. Used adhesive to join seam edges together.

Measured, marked and cut carpeting to size with hand-held and powered tools.

Cut and trimmed flooring to suit specified areas before installation.

Ed Jordan Carpet and vinyl Vernon Rockville,

Ct

Flooring Mechanic

06/1981 - 06/1983

Carpet and vinyl installer

Installed padded underlayer to reduce noise and installed floor covering and ensure there are no cracks.

Replaced defective flooring material and inspected finished product for flaws.

Rolled and pressed sheet wall and floor coverings onto cement bases to produce smooth and finished surfaces.

Summary

Skills

Experience

Education and Training

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