Medical Billing Customer Service

Tatyane T. Pena • Hudson • WI• ***** • 715-***-**** • **********@*****.***.**

Objective

My objective is to pursue a career in a workplace that I love and enjoy. A career that I have opportunity to

show and prove my skills with room for advancement.

Key Attributes and Technical Skills

Work ethic

Attention to detail

Stocking and parts

Customer service

Sales

Problem solving

Time Management

Professional Profile

Computer Skills — Typing 45 wpm, Microsoft Word, Excel and PowerPoint

Dependability — Reliable, Responsible, Resourceful, and Fulfill Obligations

Initiative — Unwavering Willingness to Take on Responsibilities and Challenges

Strong Attention to Detail —Able to Meet Quality Standards for Service

Education and Certifications

Medical Billing Technology Certificate Allied Business Schools, Laguna Hills, CA

Medical Billing Certificate Allied Business Schools, Laguna Hills, CA

Professional Experience

Stock Clerk- Walmart, Hudson, WI 2018-present

• Unloading merchandise and stocking shelves

• Ensuring the proper number of items are in each package

• Use of proper equipment including pallet jacks and price scanners

• Marking items with individual codes (prices, stock numbers, and barcodes)

Executive Assistant- TJ Electronics, LLC, Katy, TX 2011-2017

• Provided executive level assistance to the Vice President of Sales

• Processing of all order related materials for warehouse personnel

• Coordinate purchases and inventory management

• Provided customer service, responding to inquiries and complaints

Assistant Manager – Unclaimed Freight and Closeouts, Houston, TX – 2006 to 2010

Provided customer service, responding to customer inquiries and complaints

Merchandising and interior design

Took inventory of stock and reordered inventory needed

Processor – Long Term Care Group, Woodbury, MN – 2003 to 2006

Processed and recorded new insurance policies and claims

Reviewed and verified address and principal sum and value of property on insurance policies

Collected initial premiums and issue receipts

Personal Care Attendant – REM Health, Edina, MN – 2000 to 2003

Administered bedside and personal care

Prepared records of client progress and services performed

Performed health care related tasks, such as monitoring vital signs and medication

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