David J Capps, Sr.

Lynchburg, Va.

Position Applied For: Part Time Delivery

Employment History:

SelectQuote, Inc: Remote National Life and Health Advisor

- Sept 2020 to July 2022

- Wrote over 475 life and health policies generating over

$750,000 in annual revenue

- Responsible for some servicing after the sale

- Company required a minimum of 45 hrs per week and expected 5-8 additional hours on weekends. During

open enrollment, required 7 days per week x 8-9 hrs

- Left to seek PT position due to wifes disability Anthem Blue Cross: Problem Resolution Specialist

- Aug 2018 to March 2020

- Resolved policy and claim issues for medical providers and policyholders in all states where Anthem policies were available.

- Rated "Expert" by independent scoring system utilized by Anthem, over 300 10 out 10 scores on customer

service surveys.

- Left due to Covid 19 layoffs

Genworth Financial, Inc: Problem Resolution Specialist

- Aug 2015 to May 2018

- Resolved service issues for providers and

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policyholders of Genworth and Brighthouse

Long Term Care Products.

-Top 10 customer service scores overall during

period of employment

- Laid off due to workforce reduction and ultimate facility closing in 2018

Allstate Financial Services : Exclusive Financial Specialist

-March 2013 to July 2015

- Financial and Investment planning for Allstate

policyholders and non-policyholders

- Covered seven offices in Central Virginia

- Conducted seminars, met with prospects,

assisted with related servicing issues

Management Experience:

- Regional Manager, Sovran Bank( Bank of America)

Investment Service office in Roanoke, Va

(1988- 1992)

- Branch Manager, Davenport & Co., Lynchburg Va.

(1992-1998)

- Branch Manager, Morgan Stanley, Lynchburg, Va.

(1998-2004)

Education:

Denver University- Class of 1982

- Master of Arts Education and Sport Science

Lynchburg College- Class of 1976

- Bachelor of Science Education

College of William and Mary

- 1971-1974

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