Cassandra Williams
West Palm Beach, FL *****
***.************@*****.***
As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.
Work Experience
Shift Manager
McDonald's
June 1992 to July 2022
• Managed 17 years, fast learner, good on any job, work fast but efficiently and great customer service.
• Prep, clean dishes answer the phone and take orders, Hands-on
• Experience in accepting payments from customers and give change and receipts highly skilled in providing a timely, efficient, and considerate customer experience Demonstrated ability to respond and resolve customer's requests and concerns Excellent verbal and written communication skills
• Dedicated and careful - high level of accuracy and strong attention to detail
• Highly skilled in using cash registers, and calculators to calculate the price of items that customers buy Ability to develop strong customer relations
• Capable to multi-task
• General Computer Knowledge
• I interact with customers all day making sure they get the best service
Deli Manager
Walmart - Jupiter, FL
February 2015 to April 2019
• I was responsible for monitoring the daily operations of the restaurant, delegating tasks to staff, supervising the food orders and services, maintaining adequate stock inventory, and finding ways to minimize production costs without compromising quality service.
Call Center Representative
Sprint - West Palm Beach, FL
October 2015 to November 2017
• My Job was to basically fight for the customers to keep them as a sprint customer, satisfy the customer needs and every way possible
Education
Medical assistant/Phlebotomist
• Florida Career College
March 2016 to September 2019
• Palm Beach Lakes High School
August 1991 to May 1994
Skills
• Quick learner, people person, energetic, responsible, organize, always on time (18 years)
• Crew Member
• Food Service
• Team Member
• Shift Lead
• Fast Food
• Call Center (8 years)
• Food Preparation
• Assistant Manager Experience
• Cash Handling
• Restaurant experience
• Management
• Restaurant management
• Leadership
• Training & development
• Shift Supervisor
ServSafe
January 2022 to January 2027
I’m a great touch to any company, very hard worker & would love to be a part of your company