Laura Armenta
**** * ****** ***, *******, IL ****4 312-***-**** *******.******@*****.***
Objective-Seeking part-time ramp position with United Airlines.
Skills & Abilities-
-Hospitality professional with 13+ years of experience.
-Able to multi-task in fast paced environment.
-Work well under pressure and adept to handling stressful and unpleasant situations with courtesy and professionalism.
Experience
Realtor — Realty of Chicago Oct 2020— Current
•Help clients make buy and sell real estate.
•Actively promote sale of homes through online marketing, open houses, MLS and advertising.
•Create and maintain a positive flow of communication with agents, buyers and sellers, mortgage officers, and attorneys in the home buying process.
Bartender — Sodexo Inc at ORD- Mar 2016 — Mar 2019
• Provided pleasant drinking experiences to passengers at United Club lounges.
• Served drinks in fast paced environment while maintaining a clean and sanitary bar area.
• Stocked bar daily to ensure a successful work shift.
• Paid great attention to detail and presentation to each order.
• Showed empathy toward passengers who experienced delayed/canceled flights.
Bartender- The Mine Music Hall- May 2009-Mar 2020
• Served and poured drinks in a high-volume setting.
• Memorized large amount of drink orders.
• Engaged with customers and recommended top shelf items
• Highest sales ringer for 10+ years
• Helped train new employees
Education
Real Estate Sales Academy —Real Estate License 2020
Glenbard North High School —High School Diploma 2004
Awards and Acknowledgments
Rookie of the Year Award- Realty of Chicago 2021
5 Star Client Review Award- Home Snap 2020