Data Entry Customer Service
Resume:
WENDY WONG
Las Vegas, NV 89103
***********@***.***
Areas of Excellence
Customer Service Communications
Accounts Payable/Receivable Standard Operating Procedures
Problem Solving Time Management
Attention to Detail Organizational Skills
Professional Experience
Grange Insurance Group
Seattle, WA
May 1991 – September 2022
Accounts Receivable/Payable Technician
Responsible for performing all day-to-day operations of accounts receivable/payable department. Daily processing of 150-200 payments and 50 accounts payable transactions; coding and processing all accounts receivable and payables; manage petty cash and expense accounts for reimbursements; review and process reinstatements and refunds; record general ledger entries; payment data entry; processing and updating collections accounts.
Handle account corrections and policy updates within internal system; establish liaison between insured/agent; agent/underwriter. Manage fax requests and forward as needed; able to follow through with every transaction, ensuring accurate, timely completion. Handle internal inquiries across departments, as well as external calls. Computer Skills
Microsoft Office Suite – Word, Excel, Outlook, Access ACCPAC and ACH (Policy Imaging System) Applied System
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