Data Entry Tech Support

Wayne King

Processor

Perryopolis, PA

*******@*******.***

***-****3772

Authorized to work in the US for any employer

Work Experience

Processor

Dick's Sporting Goods - Smithton, PA

June 2017 to Present

• Prepared, boxed and staged outgoing shipments.

• Utilized [Name] tracking software to locate and retrieve items.

• Researched and resolved discrepancies to maintain accuracy.

• Maintained necessary level of communications between shifts.

• Maintained quality assurance and customer satisfaction objectives.

• Read and followed standard operating procedures.

• Kept work areas clean and neat.

Loss Prevention Associate

Dick's Sporting Goods - Smithton, PA

October 2015 to June 2017

• Prevented crimes through careful observation and investigation of suspicious and unusual behavior.

• Investigated all security and safety violations.

• Collected and organized all surveillance data and information to protect client possessions and workspaces.

• Responded to calls in both routine and emergency situations.

• Detected and apprehended any unauthorized personnel.

• Monitored security camera system day and night to protect lives and property.

• Unlocked rooms and suites for authorized contractors.

• Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.

• Responded quickly and effectively to all security violations and duress alarms.

• Delivered accurate verbal and written reports to company personnel.

• Checked all baggage using X-ray machines, metal detectors and Garrett wands.

• Patrolled commercial property and the associated parking garage.

• Monitored alarm systems to detect any unauthorized entries into protected areas.

• Monitored building access and identified all officials and employees before authorizing their entrance.

• Maintained accurate and detailed logs of all events that occurred during each shift.

• Noted and followed up on any unusual behavior.

• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.

• Processed and logged accurate and detailed incident reports. Security Guard

Allied Barton Services - Pittsburgh, PA

October 2014 to October 2015

• Screened all passengers, crew members and employees for weapons and contraband.

• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

• Performed surveillance of suspects using binoculars, cameras and camcorders.

• Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.

• Denied entrance to the building to unauthorized persons.

• Monitored and authorized entrance and departure of employees and visitors.

• Processed and logged accurate and detailed incident reports.

• Prevented crimes through careful observation and investigation of suspicious and unusual behavior.

• Responded to calls in both routine and emergency situations.

• Noted and followed up on any unusual behavior.

• Delivered accurate verbal and written reports to company personnel.

• Directed guests around the building and answered questions regarding accessibility.

• Patrolled commercial property and the associated parking garage.

• Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.

• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.

• Maintained accurate and detailed logs of all events that occurred during each shift.

• Checked all baggage using X-ray machines, metal detectors and Garrett wands. Auto Glass Technician

Safelight Auto Glass - Smock, PA

October 2013 to August 2014

Repaired chip and or cracked windshields

Laborer

Pennatronics/Synerfac

June 2011 to July 2011

City: California State: PA

Responsibilities: Change reel of computer chips to be placed on curcuit boards, label curcuit boards, clean and maintain equipment.

Customer service

Alorica

August 2010 to July 2011

City: West Mifflin State: PA

Responsibilities: Provide customer assistance for cable/phone/internet cusomers for an east coast privider. Took payments, answered billing questions, made programming changes, provided tech support.

Customer service

Echostar

July 2009 to February 2010

City: McKeesport State: PA

Responsibilities: Assist Dish network customers with billing, change programming choices, provide tech support to equipment, take payments.

Driver

Stone & Co

March 2009 to June 2009

City: Greensburg State: PA

Responsibilities: Drive cement mixer truck delivering to industrial or residential customers Laborer

McKnight Cylinder

June 2002 to February 2004

City: Ruffsdale State: PA

Responsibilities: Referbish propane tanks for re-filling. LEAD DECKHAND

TWIN RIVERS TOWING

June 1996 to November 2001

ELECTRONIC SALES

Sun TV - West Mifflin, PA

March 1994 to February 1995

Start Date: 03/15/1994 End Date: 02/01/1995

Employer: SUN TV

ASST. MANAGER

Dream Waterbeds - Uniontown, PA

February 1992 to October 1993

Start Date: 02/11/1992 End Date: 10/07/1993

Employer: DREAM WATERBEDS

Assistant Manager

Acorn - Greensburg, PA

April 1991 to October 1991

State: PA

Responsibilities: SCHEDULE EMPLOYEES, INVENTORY, REORDERING, ASSIST CUSTOMERS IN PURCHASES.

SUPERVISOR

BETHEL PARK

March 1989 to September 1990

State: PA

Responsibilities: REPAIR OFFICE EQUIPMENT. TYPEWRITERS, ADDING MACHINES, CALCULATORS, COPIERS AND COMPUTERS. SERVICE AND CLEAN.

Job Title: SUPERVISOR

Start Date: 03/04/1989 End Date: 09/18/1990

Employer: ACORN GROUP

City: YOUNGWOOD State: PA

Responsibilities: MIDNIGHT SUPERVISOR. PLASTICS PLANT REFILL MOLDS, WORK ASSEMBLY, RUN FORKLIFT, LOAD AND UNLOAD TRUCKS.

Picker and Packer

Supervalu - New Stanton, PA

January 2012

Locate, add to pallet the number of items to be shipped to form per customer order. Education

High school

Skills

Operation, Sterile Processing, Data Entry

Certifications/Licenses

Drivers License

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