Center Agent Data Entry
Resume:
Patti Rikard
Pelion, SC *****
********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Call Center Agent
Conduent - Columbia, SC May 2020 to Present
I take applications for medicaid and answer any questions they may have about the covered services.
Machine Operator
Aerotek - West Columbia, SC
September 2019 to March 2020
I operate many machines while on a assembly line.
CSR
TelePerformance - Columbia, SC
October 2018 to September 2019
•Answered incoming calls
•Filled prescriptions for the customer.
•checked the insurance on file to make sure it was correct.• Troubleshoot login information
•collected payments.
Transporter/Radiology associate 3
Lexington Medical Center
March 2016 to September 2018
•Answered phones
•Checked in patients
•Walked patients back to the designated area.
•Filed the insurance paperwork
Transporter
Providence Hospital- Columbia S.C.
April 2015 to March 2016
• I transported patients in the hospital to various appointments/surgeries and also took them back to there rooms when they were finished with a procedure,
Assistant Manager
Pitt-Stop Convenience Store
September 2013 to March 2015
•I did the paperwork on a daily basis
•counted money for deposit and took it to the bank
•checked in vendors
•Helped with stocking
•ran a register
•managed 5 employees
Assistant Manager
Rainbow Gas Convenience Store
July 2011 to August 2013
•I did the paperwork on a daily basis
•counted money for deposit and took it to the bank
•checked in vendors
•Helped with stocking
•ran a register
•managed 7 employees
Education
High school or equivalent
Skills
•Customer service (10+ years)
•Time management
•Customer Care
•CSR
•Call Center (3 years)
•Customer Support (10+ years)
•Assembly
•Manufacturing
•Excel
•Machine Operator
•Packaging
•fast learner
•Phone Etiquette (3 years)
•Front Desk
•Licensed Pharmacy Technician (10+ years)
•Assistant Manager Experience (4 years)
•Cash Handling (10+ years)
•Typing (10+ years)
•Store Management Experience
•Data entry
•Pharmacy Technician Experience
•Computer Operation
•Medical Terminology
Certifications and Licenses
Driver's License
1984 to 2023
Contact this candidate