Customer Service Case Worker

DERIANN UEHARA MARTIN

*** ********** **** #*, ********, KY 41042. Email; ***********@*****.*** Phone #; 859-***-****

Objective:

Highly determined individual pursuing experience and knowledge in the workplace to become an influential and effective part of the community. Strongly motivated and offers good work ethics and commitment. Seeking employment and other opportunities to build and learn more skills for future endeavors.

Work Experience:

Micronesian Resource Center ( Lead Case Worker ) [June 2019 – May 2022]

Storing, filing, and maintaining important and confidential documents. Performing due diligence to ensure

accuracy of information and abide with regulations for opening,

Consistently providing hospitality and excellent customer service

Continuous education and learning on assisting clients with documents needed

Adapting and learning at a fast-paced environment and diverse culture

Working with a team to meet goals and provide a better experience for clients

Building relationships with employees, clients, and the community to establish long-term organization growth.

Foodys (Cashier) ( May 2017- December 2019)

Accepts payments for goods (cash or credit card payment)

Greets customers

Maintain store to look presentable

Balances our money at the end of the shift.

Educational Background:

Saramen Chuuk Academy- [2004-2008]

Diploma

College of the Micronesian-National Campus [2008-2010]

2 Years

Studied Business Administration

Skills :

Experience with Microsoft Office Programs (Word, Excel, and PowerPoint) / Mac OS X / Basic Office Machines

Ability to work with both PC and Apple Macintosh

Manages time well

Listens well to constructive criticism and strives to learn with full potential

Able to interact well with people and offer any help that is needed

Critical Thinker

Able to adapt well, learn new procedures, and handle multiple priorities

Positive and open-minded

Committed team player

Honest and reliable individual

Competent with daily tasks and strives to broaden product and skill knowledge

References:

Name: Phone: Employer Relation:

Robin Harry ***-**-**** Dept of Education Uncle

Jennifer Killion 671-***-**** Manelu Co-worker

Rejoice S. Kincho 671-***-**** Micronesian Legal Services Friend

Contact this candidate