Maintenance Worker Customer Service
Resume:
Eric D. Sanders
Kansas City, Missouri *****
**************@*****.***
Summary of Qualifications
Daily cleaning, vacuuming, sweeping, mopping
Room layout and design for special events
Adherence to infection control principles
Identification/reporting of maintenance issues
Identification and reporting of safety issues
Customer service
Written and verbal communication
Work Experience
The View Community Center Grandview, Missouri
Maintenance Worker 2019-2020
Cleaned bathrooms, windows, rooms, trash retrieval, swept, dry mopped, vacuumed the facility
Designed lay-out for catered events
Inspected the facility on an ongoing basis for safety and maintenance issues
G.E. Soulful Expressions Grandview, Missouri
Owner 2016-Present
Designed business plan to support product placement
Designed and prepared greeting cards, labels, and packaging
Attended multiple events throughout the Kansas City area to market the product
Designed profit and loss statements
John the Plumber Plumbing Company Kansas City, Missouri
Plumbing Assistant 2007-2019
Cleaned sewer lines, replaced toilets, cleaned drains, and replaced traps
Assisted with installation of pipe systems for water melded pipes
Dynasty Publishing Incorporated Kansas City, Missouri
Account Executive 2006-2007
Answered customers' questions about products, prices, availability, and product uses
Checked preliminary and final proofs for errors and made necessary corrections
Operated desktop publishing software/equipment to design, lay out, and produce copy
Collaborated with graphic artists, editors, and writers to produce master copies
Managed a variety of administrative and clerical functions in a high-volume office
Contacted regular and prospective customers to demonstrate products, explain product features, and solicit orders
Kansas City Job Corps Kansas City, Missouri
Business Office Technologist 2004-2006
Answered phone calls and directed calls to appropriate parties or took messages
Greeted visitors and determined whether they should be given access to specific individuals
Scheduled appointments or meeting rooms, for executive team, or sent and received faxes
Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
Paged individuals to inform them of telephone calls, using paging or interoffice communication equipment, also made copy announcements to staff or individuals
Education & Internships
Web Development Fundamentals Certificate UMKC
Date of completion: August 26th 2020
Penn Valley Community College Kansas City, Missouri
Coursework Studied: Graphic Design 2007 – 2008
Park University Parkville, Missouri
Coursework Studied: Mass Communications 2002 – 2004
Internship-Maintenance Work Walt Disney World Orlando, Florida
Diploma Hogan Prep Academy Kansas City, Missouri
National Dean's List
Principal's Honor Roll
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