Parcel assistant

BERNARD VIEL

*** ***** ****** #*** *******, GA **312

Phone: 404-***-****

*************@*****.***

OBJECTIVE:

To obtain a position as a guess relations ambassador with using strong hospitality and communication skills to provide excellence in customer service operations and contribute to the long term success. SUMMARY OF QUALIFICATIONS:

Communications - Good written and verbal presentation skills. Use proper grammar and have a good speaking voice.

Interpersonal Skills, Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.

Flexible - Willing to try new things and am interested in improving efficiency on assigned tasks.

Computer Skills: Skillful in Microsoft Word, Excel, and PowerPoint EDUCATION:

A.S. in Business Management,

Brown Mackie College, Atlanta, GA Course topics included Professional Development and Computer App High School Diploma, 2011

Booker T. Washington High School Atlanta, GA

HONORS:

National Honors Society

BETA Club

A-B Honor-roll 2010-2011

EXPERIENCE:

Team Member, Global Concessions, Atlanta, GA 12/2012- 8/2013

Shane’s Rib Shack, Great Wraps, Teriyaki, Coffee Beanery

Handled currency and credit transactions quickly and accurately

Communicated clearly and positively with coworkers and management

Resolved complaints promptly and professionally

Prep Cook/ Chopping vegetables, preparing fruits and making salads handle all food storage and perform basic kitchen maintenance duties, including mopping the floors, washing dishes and emptying the trash.

Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, washing walls and glass, and removing rubbish.

Built loyal clientele through friendly interactions and consistent appreciation FedEx SmartPost Atlanta, GA 10/2013- 5/2016

Parcel Assistant

Moved packages throughout the facility.

Rotate into several areas to perform tasks including loading, unloading, palletizing, scanning, quality assurance assessment, moving items with a forklift and operating a switcher as assigned by Dock Manager or Lead Parcel Sorter.

Boogalou Restaurant & Lounge Busser/Barback Atlanta, GA 8/2016- Present

Managed closing duties, including cleaning entire bar area and back area

Provided prompt, efficient, friendly, and quality service at all times

Assisted servers by effectively handling customer complaints and special requests

Consistently collect, wash, sanitize and restock all glass and barware for repeated bartender use.

Efficiently and continuously re-stock bartender serving stations with liquor, ice, fruit, straws and napkins as necessary for bartender use.

Perform general duties such as taking out trash, stocking restrooms, and complying with special requests set forth by management.

Maintain ongoing daily "Out of Stock" supply list and "Weekly Alcohol Use" lists to help expedite supply orders.

Execute weekly inventory of alcohol at all stations, liquor cage, walk-in cooler and liquor room for Bar Manager to place reorders.

Receive and back-stock weekly alcohol and supply deliveries into assigned and allocated areas of the bar.

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