Data Entry Medical Assistant
Resume:
Tracy
Meyer
**** **** ****, ******, ** *****
*************@*****.***
Dedicated, experienced customer service representative with ten plus years of experience in customer service and healthcare management field.
Experience
January 2022 to Present
August 2020 to June 2021 (flex staff)
Senior Assistant Customer Support/Gainwell Technologies, Conway, AR Assists caller with basic Electronic Visit Verification questions and/or escalated inquiries as needed. Record call on account history record with results of the inquiry. Research customer inquiries and responds to appropriate parties in a timely manner. Met all SLA service level agreements. Performs data entry and matches documents to appropriate accounts to ensure up to date and accurate information. Interfaces with team members, management, and callers in reference to customer service issues.
June 2021 to January 2022
Medical Assistant/Baptist Health, Conway, AR
Assisted physician with patient care. Obtained prior authorization for surgery. Verified in network insurance. Verified patient demographics. Proficient in medical terminology and anatomy.
January 2020 to June 2020
Property Manager /Universal Housing Corporation - Russellville, AR January 2020 to June 2020 Property management position for a 50 unit 62 or older complex. Responsible for move ins, move outs, annual recertifications in compliance with HUD guidelines, processing monthly rent, inspections, overseeing all maintenance within the complex utilizing maintenance team. August 2019 to December 2019
HUD Specialist/ Friendship Community Care - Russellville, AR August 2019 to December 2019 Following HUD guidelines, process annual re-certifications for apartment complexes for adults with developmental disabilities. Complete inspections, collect rent, post rent payments, make bank deposits. Assist property specialist with errands and inspections of all properties. Verify Medicaid certifications, confirm eligibility, process recertifications. 2
April 2019 to August 2019
Site Supervisor /Friendship Community Care - Russellville, AR April 2019 to August 2019 Manage two senior living facilities for Friendship Community Care. Collect rent, post rent payments, make bank deposits. Process move in/move outs, complete annual re-certifications, plan activities for the senior clients.
March 2016 to December 2016
Medical Assistant/ Baptist Health - Little Rock, AR Assisted physician with patient care. Obtained prior authorizations prior to procedures or surgery. Verified in network insurance. Verified patient demographics. Proficient in medical terminology and anatomy. Scheduled visits, labs, surgeries in EMR. Skills
• Marketing
• Receptionist
• Business to business sales
• Electronic Medical Record
• Customer Relations Management
• Team Management
• Office Management
• Data Entry
• Excel
• Management
• Microsoft Word
• Medical Documentation
• Insurance Verification
Education
High School Diploma
Activities
Music, traveling, reading, cooking, running/walking
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