**** *** ***** ** ********* CA,*****
************@*******.***
ANA BELEN PINEDA MATA
SKILLS
OVER THIRTEEN YEARS OF CUSTOMER SERVICE EXPERIENCE Bilingual english/spanish
** ***** ** training as a public speaker
Longtime community volunteer:
Familiar with assisting a diverse population
Competent team leader
BLS PROVIDER
EXPERIENCE
Michelle sims, pittsburg ca — caregiver
September 2016 - august 2018
● Assistance with activities of daily living (ADL)
● Personally took the patient to there doctor appointment
●
ASHLEY COOKWARE COMPANY,CONCORD CA — telephone service representative
september 2018 - january 2020
● Addressed and resolved customer concerns courteously and efficiently
● Provided needed product information and ensured customer satisfaction
● Achieved company goals for obtaining timely payment from clients Five guys, brentwood ca — assistant manager
February 2020 - august 2022
● Greet and assist customers
● Evaluate and manage product inventory
● Achieved company goals
● Lead team and organize to achieve higher company goal specially during holiday seasons
EDUCATION
MVLA ADULT SCHOOL, mountain view ca — CNA
august 2022 - october 2022,
NATIONAL INSTITUTE FOR HEALTHCARE EDUCATION - BLS PROVIDER (CPR AND AED)