Support Specialist Tech

Randall L. Larson

*** * ******* ** *** *** Apache Junction, AZ 85120

Home 425-***-**** Email: *******.*.******@*******.*** Professional Summary

A Quality Professional with 25 years of Boeing Quality Assurance experience. Proven abilities in analyzing complex engineering, manufacturing and quality issues and problems. Skilled in conceptualizing ideas, finding solutions and bring projects to resolution. Adept at communicating to both executive and non-executive personnel. Core Competencies

Project Management Six Sigma Green Belt

AS9100C\Auditor Cert ISO 9001

ENOVIA, DELMIA Microsoft Office

Team Leadership EI/Lean/Facilitation

Engineering Specs Aircraft/Engineering Investigations Quality Processes/QMS Serial Number Control

Project Management

Managed a 787 program Final Assembly Serial number control team. Working with Engineering, Quality, Training, manufacturing and Systems Integration Processes

& Tools to put together short, Medium and long term Plan for data collection of serial number controlled parts. Result: Project still in process. QA team in place collecting information. Process being worked to automate serial number information to planning processes, build records.

Partners being made aware of requirements for serial number control through awareness training.

Process Improvement

Facilitated as well as participate on Quality EI teams. Interfaced with other organizations to improve shop floor practices. Worked with Learning, Training and Development to create a web-based training class for Serial Number control for all shop floor personnel. Created 787 process for specification reviews and communication deployment for quality. Professional Experience

The Boeing Company BCA Everett 1986 - Present

Machined Parts Inspector 1986 – 1987

Quality Investigator 1987 – 1996

Process Engineering Analyst 1996 – 2000

Tech Support Specialist 2000 – 2003

Quality Systems Specialist 4 2003 – 2012

Retired 2012 - Present

EDUCATION

Associate Arts in Quality Technology South Seattle Community College

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